Gong
6,787 reviews
- 1 profiles
- 14 categories
Average star rating
4.7
#1 in 7 categories
Grid® leader
Serving customers since
2015
Gong Solutions
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Gong Reviews
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nageshwar r.
Engineer IISmall-Business (50 or fewer emp.)Useful for everyday work, but I haven’t used recording or analysis
It’s very useful for every day work. Lead qualification has been a strong part of my experience.
RK
Rohit K.
Senior Associate Consultant Information Technology and ServicesEnterprise (> 1000 emp.)Time-saving AI summaries and deal visibility, but I still have to verify details
I like that Gong automatically captures and analyzes customer interactions and makes conversations easy to review. The AI summaries of sales meetings are helpful, especially when it highlights the customer’s main concerns and next steps. It also provides useful visibility into deal progress and potential risks, which helps me prioritize follow-ups.
TA
Tale A.
Assistant Operations ManagerEnterprise (> 1000 emp.)Mostly reliable conversation records, but weak cross-system integration
I like that it captures and analyzes customer interactions automatically and gives me a mostly reliable record of conversations. Overall it’s been fairly easy to use and set up, and the support has been solid.
About
What is Gong?
Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The Gong Revenue AI Operating System captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 2,000 innovative companies like PayPal, Hubspot, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. With Gong, customers experience improved win rates, accurate forecasting,increased deal sizes, and accelerated employee ramp-times.
Details
Year Founded
2015
Website
www.gong.io