Gong
6,786 reviews
- 1 profiles
- 14 categories
Average star rating
4.7
#1 in 7 categories
Grid® leader
Serving customers since
2015
Gong Solutions
Discover ready-made solutions that bring related products, reviews, and resources together in one place.
Gong Reviews
AB
Aiyappa Baleyada B.
Senior Support ManagerSmall-Business (50 or fewer emp.)Clearer customer insights and faster onboarding using call snippets
Team meetings with critical customers and one-on-ones have brought clearer, more actionable insights with our key customers in Sweden. Much of the discussion has centered on insights from the operating system, with both reps and managers referencing and sharing call snippets.
TM
Taryn M.
Client Success ManagerMid-Market (51-1000 emp.)Mostly reliable call analysis and sentiment review, but forecasting and keyword filtering fell short
I’ve used it to analyze an entire call, and it’s helped by providing a sentiment review for me. It’s mostly reliable at giving me a record of conversations.
PB
Patrick B.
Associate, Commercial DivisionEnterprise (> 1000 emp.)Very reliable conversation capture with helpful coaching insights
I love how reliable it is at capturing and analyzing customer interactions. It captures every transcript and interaction, which is amazing. The AI also helps me identify coaching opportunities ahead of time so I can get in front of potential challenges for customers, and managers or reps act on those insights all the time.
About
What is Gong?
Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The Gong Revenue AI Operating System captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Over 2,000 innovative companies like PayPal, Hubspot, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality. With Gong, customers experience improved win rates, accurate forecasting,increased deal sizes, and accelerated employee ramp-times.
Details
Year Founded
2015
Website
www.gong.io