Fullbeam

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Fullbeam is an AI‑powered customer‑success platform that turns raw product usage and billing activity into real‑time churn‑risk and upsell signals - without a data warehouse or SQL. Instant alerts in Slack: Churn warnings, expansion cues, and bug notifications arrive where teams already work. Smart Session Summaries: Vision‑language AI labels every replay and surfaces the moments that matter, so CSMs stop scrubbing videos. Billing‑level segmentation: Usage data rolls up to the paying Stripe customer; slice insights by plan tier, MRR, or renewal date in one click. Natural‑language questions: Ask “Which Enterprise accounts had rage‑click spikes this week?” and get answers in seconds. Zero‑code setup: Connect two API keys and go live in < 5 minutes. Compliance ready: SOC 2 Type I (Type II in progress) and GDPR‑aligned. Built for growth‑stage SaaS teams (12 – 250 employees) that need customer insights before they can justify heavy and complex analytics infrastructure.