Fuel Cycle is a great platform for online communities. The FC team was very helpful in training us and getting us up to speed on using the platform. It's easy to use and has been valuable in understanding perceptions & behaviors and testing ideas. Our team easily gathers ongoing feedback via quantitative and qualitative approaches. The connection to Qualtrics is critical for my team and an awesome feature, too. FC Live has been key to gathering qualitative feedback from participants across locations, companies, industries, etc. - especially during COVID-19 where online research is key vs. in-person.

Fuel Cycle has been extremely helpful and responsive as a partner. They are quick to jump in and find the best solutions for us. They have built a strong foundation of trust with our team and we know we can count on them!

The Fuel Cycle platform is easy to use, includes everything that our community needs, and has an amazing customer support team (shout out to Johnny, Eric, Janet, and Elana!). I've only been using Fuel Cycle for 3 weeks and thanks to the customer success team I've been able to setup activities, email campaigns, surveys, polls, on-board new members, and run 2 focus groups. The customer success team was incredibly helpful whenever I had questions or ran into any issues. I know that whenever I reach out that I'll get a comprehensive response within just a few hours, if not sooner! The Fuel Cycle platform is great for fielding member polls and surveys. While we're just getting started, we know that the platform will be able to accommodate bigger research projects. I especially love that almost every type of tool that we'd need to use is located within the website. I can easily respond to member questions and publish activities/discussions for our members. I was surprised to hear that we could connect SurveyGizmo, host focus groups, and even run eye tracking studies all within the platform. The customer success team is quick to relay any feature requests over to their product dev team.