SALESiQ, developed by FRIKINtech, is an advanced automotive digital retailing solution designed to enhance customer engagement and streamline the sales process for dealerships. By integrating accurate payment information into digital marketing materials, websites, and communications, SALESiQ ensures transparency and consistency, leading to increased customer trust and higher conversion rates.
Key Features and Functionality:
- Accurate Payment Integration: Injects precise payment details into every vehicle listing, ensuring that customers receive consistent and trustworthy information across all platforms.
- Automated Lead Response: Delivers prompt and uniform responses to customer inquiries, maintaining consistent engagement and capturing essential buying motivations to facilitate appointment setting.
- Service Drive Mining: Automates the identification of equity opportunities within the service department, generating trade-in offers that encourage customers to consider new purchases, thereby acquiring more trades during inventory shortages.
Primary Value and Solutions Provided:
SALESiQ addresses common challenges in automotive sales by providing transparent and accurate payment information, which builds customer trust and reduces negotiation intensity. Its automated lead response system ensures timely and consistent communication, enhancing customer engagement. Additionally, the platform's ability to mine service drive data for equity opportunities allows dealerships to proactively acquire trade-ins, optimizing inventory management and sales performance.