Five9

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660 reviews
  • 1 profiles
  • 26 categories
Average star rating
4.2
#1 in 1 categories
Grid® leader
Serving customers since
2001
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391
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Five9 Reviews

Review Filters
Profile Name
Star Rating
391
174
61
13
21
Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
11/10/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Outstanding Support from Our Five9 Rep

I like the communication I have with our designated Five9 rep. Anytime I need something, he is always there to assist.
Verified User
AN
Mid-Market (51-1000 emp.)
4.5/5

Five9 provides a centralized platform for managing inbound and outbound calls across multiple locations, which enhances reporting accuracy. The reviewer appreciates the quick resolutions from support and the ease of accessing reports for data reconciliation.

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Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
11/10/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Five9 Is Amazing—Easy Call Recording Retrieval and Top-Notch Support

Five9 is amazing! I really can't say enough nice things about the platform. Previously our older platform really struggled. With Five9 we can stay on top of our calls and assist our patients. The call recording is amazing and retrieval of the calls is super easy - love, love the platform!

About

Contact

Phone:
1-800-553-8159
HQ Location:
San Ramon, CA

Social

What is Five9?

The Five9 Intelligent CX Platform, powered by Five9 Genius AI, provides a comprehensive suite of solutions to power AI-elevated customer experiences that deliver better business outcomes and Bring Joy to CX™. Our unified cloud-native offering enables hyper-personalized customer experiences and more empowered employees, making every customer interaction more connected, effortless, and personal. Trusted by ,500+ customers and 1,400+ partners globally, Five9 brings together the power of AI, our platform, and our people to drive AI-elevated CX.

Details

Year Founded
2001
Ownership
NASDAQ:FIVN
Website
www.Five9.com