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Extole

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25 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2009

Profile Name

Star Rating

20
5
0
0
0

Extole Reviews

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Profile Name
Star Rating
20
5
0
0
0
Bob S.
BS
Bob S.
12/04/2023
Validated Reviewer
Verified Current User
Review source: Organic

Customer for 10+ years; solid product, great account management

The account management. I have built several referral programs with Extole for many lines of business within my organization over the last 10 years, and each one has improved our revenue and profitability. We have RFP'ed several times in my tenure, and Extole wins each time, in no small part because I KNOW I can rely on their account and technical delivery teams to provide top notch support, strategic guidance, and every day program management expertise.
Verified User in Computer Software
UC
Verified User in Computer Software
12/04/2023
Validated Reviewer
Verified Current User
Review source: Organic

Referral Software Review

We use Extole to power our customer referral program. The program allows our customers to create unique links that allow them to refer their friends. Extole is integrated with our CRM and also handles the referral program incentives. The visibility within Extole to see which of our customers are making referrals has been very useful. One of the best things about Extole is its flexibility and customizability. For example, you can set up different programs or campaigns that target different audiences or regions for your referral program. Their Customer Success and Customer Support have been excellent and are quick to respond and supportive.
MM
Marc M.
02/16/2023
Validated Reviewer
Verified Current User
Review source: Organic

Excellent Product

I think Extole is an excellent platform that provides a much needed solution for Referral capabilities. The folks running the show are knowledgeable, professional and amicable. Even with the amount of customization that we have within our website architecture, Extole provided prompt communication and worked with us to find an appropriate solution. 5 Stars.

About

Contact

HQ Location:
San Francisco, CA

Social

@extoleinc

What is Extole?

Leading brands in retail, financial services, telecom, hospitality, and consumer services typically see 10–30% of new customer acquisitions driven through Extole with a higher return than paid channels. The Extole platform connects enterprise data with consumer events to power referral, engagement, and loyalty programs. Built on a multi-party event-tracking architecture, Extole provides visibility into customer behavior, advocate relationships, and audience targeting. First-party data generated by the platform powers audience targeting and martech integrations, enabling personalized program experiences with higher conversion rates. Marketing teams use a low-code Flow Builder with pre-built templates for quick launches for new programs and easy access to A/B tests for optimization. Technical teams integrate via well-documented APIs and SDKs for JavaScript, React Native, iOS, and Android. The Extole platform automates the advocacy lifecycle at scale — from referral tracking to reward fulfillment — supporting gift cards, loyalty points, and account credits with fraud protection and enterprise-grade security. Real-time analytics connect shares, clicks, conversions, and lifetime value so teams can measure and optimize program impact. Extole integrates with major retail platforms, like Shopify, as well as major banking platforms, CDPs, and ESPs.

Details

Year Founded
2009
Website
www.extole.com