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Extole

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25 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.7
Serving customers since
2009

Profile Name

Star Rating

20
5
0
0
0

Extole Reviews

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Profile Name
Star Rating
20
5
0
0
0
Verified User in Consumer Goods
UC
Verified User in Consumer Goods
03/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Extole: Easy to Use, Backed by Exceptionally Responsive Support

The Customer Success Reps (shoutout Ana Maria), and tech teams are unbelievably responsive and helpful for everything from campaign management and reporting, to sharing Extole updates that can further benefit our program. The Extole platform itself is also very easy to use in terms of editing and monitoring program performance.
Aaron D.
AD
Aaron D.
10/29/2025
Validated Reviewer
Review source: Organic

Mature Features, Excellent Service from Extole

I genuinely find Extole's mature features highly appealing. The service has been managing our referral program exceptionally well, resulting in a significant increase in subscriptions, which positively impacts our revenue and helps us acquire new subscribers. I appreciate Extole's ability to handle the program end-to-end effectively. Features like reporting, API integrations, dashboard, fraud monitoring, and gift card payouts offer full capabilities that meet our expectations without leaving much to ask for. Integrating Extole with our systems, such as BigQuery and Airflow, has been seamless, allowing us to manage data syncs efficiently and integrate smoothly with our website. Additionally, the extraordinary service provided by our account representative, Lauren, has significantly enhanced our experience with Extole. I am satisfied with Extole as it stands, and there's nothing I would specifically change. Based on these factors, I would rate my likelihood of recommending Extole as a perfect 10.
JR
Jay R.
03/03/2025
Validated Reviewer
Verified Current User
Review source: Organic

Easy onboarding and excellent ongoing success management

Extole has a wonderful success management team that will work with you on a regular cadence to ensure you're growing your referral program to meet an exceed your goals.

About

Contact

HQ Location:
San Francisco, CA

Social

@extoleinc

What is Extole?

Leading brands in retail, financial services, telecom, hospitality, and consumer services typically see 10–30% of new customer acquisitions driven through Extole with a higher return than paid channels. The Extole platform connects enterprise data with consumer events to power referral, engagement, and loyalty programs. Built on a multi-party event-tracking architecture, Extole provides visibility into customer behavior, advocate relationships, and audience targeting. First-party data generated by the platform powers audience targeting and martech integrations, enabling personalized program experiences with higher conversion rates. Marketing teams use a low-code Flow Builder with pre-built templates for quick launches for new programs and easy access to A/B tests for optimization. Technical teams integrate via well-documented APIs and SDKs for JavaScript, React Native, iOS, and Android. The Extole platform automates the advocacy lifecycle at scale — from referral tracking to reward fulfillment — supporting gift cards, loyalty points, and account credits with fraud protection and enterprise-grade security. Real-time analytics connect shares, clicks, conversions, and lifetime value so teams can measure and optimize program impact. Extole integrates with major retail platforms, like Shopify, as well as major banking platforms, CDPs, and ESPs.

Details

Year Founded
2009
Website
www.extole.com