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EverAfter
162 reviews
- 1 profiles
- 4 categories
Average star rating
4.6
Serving customers since
EverAfter Reviews
RW
Robin W.
Senior Technical Strategist | Customer Success at Rillion ABStreamlined Customer Success with Innovative Widget Studio
I really like the studio function where you can build a lot of widgets just prompting with different ideas. With the tool, we can create widgets without third-party tools or code, and you don't need to have any knowledge in coding either. So if you get a great idea, you can start with just prompting. It is a great way to see if the idea "flies" or not. The technical onboarding was easy, and they were really helpful.
GC
Verified User in Computer Software
Great Task Feature, But Needs Improved Platform Integration
Task feature is good for managing who's responsible for what task
UC
Verified User in Computer Software
Time-Saving Onboarding Hub with Powerful Templates
EverAfter helps me as a CSM to onboard my customers, saving me valuable time with templates instead of manually building decks. It also acts as resources that clients can return to, and a hub of customer resources specifically for their product set and use cases. I also use it for business reviews, and I like that the clients feedback/use cases iare documented so we can return to it and see how it changed over time.
About
What is EverAfter?
Design scalable, customer-facing interfaces that guide, engage, and empower your customers to work autonomously and achieve their goals. Unlike Customer Success Platforms, which are designed to optimize internal management, EverAfter equips businesses with the tools to optimize their services for their customers, to drive productivity and efficiency, ensuring that every interaction is strategic and goal-oriented by productizing programs like onboarding, ongoing communication, academy, QBRs, success plans, and more.
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