We’ve been using Emerge for about eight months, mainly for managing refrigerated truckloads and securing carrier capacity for perishable goods. I like that the RFP process is much more organized than handling bids through emails and spreadsheets. The carrier marketplace also gives us another option when we need additional reefer capacity. Price benchmarking is useful for comparing our contract rates with current market pricing, while the ability to work with both existing and new carriers gives us more flexibility. Overall, it has been a great experience. Onboarding was straightforward, implementation went smoothly, and the support team has been responsive whenever we’ve needed assistance.

Emerge gives our team a more organized way to approach freight sourcing instead of managing carrier conversations and pricing comparisons across email and spreadsheets. I particularly like having the marketplace and bidding process in one place, which makes it easier to compare carrier options and communicate directly with providers.

What I like about Emerge is the ability to bring freight procurement into one digital workflow rather than relying primarily on separate conversations with individual carriers. For a business where transportation needs can change quickly, having a marketplace to source capacity and compare bids provides a more structured way to approach procurement. The shipper-carrier marketplace is particularly useful because it creates a more direct connection with carriers. Instead of managing every rate discussion through separate emails or calls, our team can use the platform to organize the bidding process and make decisions with the available pricing information in front of us. I also like the visibility it provides around procurement activity. Having bids and carrier communication organized in one place makes it easier to compare options and understand why a particular carrier or rate was selected.