I like Electric because the dashboard is very helpful, and provisioning a laptop for a new employee is really easy. Previously, it was an intensive process that could take 1-2 hours, but now with Electric, I am able to pick a laptop and ship it to an employee within 5 minutes. Electric is user-friendly and provides more services, such as software provisioning. The initial setup was very easy and took me less than an hour.

Switching to Electric IT Hub has been one of the best decisions we’ve made for our company's IT needs. As a small-to-mid-sized business, we needed a solution that meet us where we are today, but also will continue to grow with us as we expand — Electric IT Hub has exceeded expectations on all fronts. The dashboard is intuitive and user-friendly, making it easy to oversee the administrative aspect of our IT program. Onboarding was nearly effortless, we were up and running within a few days, and our entire team was able to easily install the hub to their systems with a couple of clicks. Cost-wise, making the switch to Electric IT Hub has reduced our overhead costs by nearly 75%. We have all the features we need for our business today, and none of the unnecessary extras that drive up costs. The a la cart options with Electric IT hub mean we're only paying for what we need - but can always add new features and options as we grow. The team at Electric is knowledgeable, easy to work with and made sure the proposed solution aligned with our company’s needs. Their approach to cybersecurity and data protection gives me confidence that my business is safe. We're also confident that Electric IT Hub will continue to support us as we grow, which was important to me when I was first looking for a solution. What works for us today as a smaller business, may not work for us in 5 years, but with Electric I'm confident we can adjust and flex the system to meet us where we are.

Electric has made our IT operations seamless from start to finish. From onboarding new hires to offboarding departing employees, the process is smooth, organized, and efficient. They handle everything from procuring and configuring laptops to setting up accounts and permissions, which saves our internal team significant time and effort. The level of communication and responsiveness is excellent, ensuring nothing slips through the cracks. It’s given us peace of mind knowing every step is handled professionally. The ease of use is remarkable; the platform is intuitive, and requests can be made without complicated processes. Their customer support is exceptional, always quick to respond, proactive in problem-solving, and incredibly knowledgeable. The number of features available covers everything we need, from purchasing and configuring employee devices to account setup, security, and compliance tracking.