Economic Change is a non-profit Community Interest Company with over a decade of experience in transforming how non-profits and educational institutions plan, monitor, and evaluate their services. Serving clients across the UK, Europe, and North America—including charities, social enterprises, membership bodies, and CSR departments—Economic Change specializes in implementing Salesforce CRM solutions tailored to the unique needs of the non-profit sector. Their comprehensive approach integrates strategy design, change management, business analysis, and impact measurement to drive sustainable growth and operational efficiency.
Key Features and Functionality:
- Salesforce CRM Implementation: Expertise in deploying Salesforce CRM to enhance front-line service delivery, manage contracts, and improve stakeholder communications.
- Impact Monitoring and Evaluation: Tools to monitor, analyze, and evaluate outcomes and outputs, enabling organizations to measure and demonstrate their impact effectively.
- Income Generation Management: Solutions designed to streamline income generation processes, supporting financial sustainability.
- Advanced Technology Integration: Utilization of Salesforce features such as Einstein, Pardot, and Lightning Flow to adapt to evolving client needs.
- Comprehensive Support Services: Combining technical skills with project management, change management, and strategic planning to deliver holistic support.
Primary Value and Solutions Provided:
Economic Change empowers non-profit organizations by leveraging Salesforce solutions to enhance service delivery, stakeholder engagement, and impact measurement. By refining reporting requirements and improving client relationships, they help organizations monitor and evaluate performance, leading to increased sustainability and growth. Their commitment to innovation and pro-bono support, exemplified by initiatives like the Supermums program, underscores their dedication to driving positive change within the non-profit sector.