It is a straightforward and intuitive. I like the overall process and the support features are very helpful. You don't need to take any one by the hand to explain how to input or track timesheets.

Dovico is simple to set up and is completely customizable in terms of adding whatever tasks you need to input, projects, etc. When we launched Dovico back in 2016 it was fairly seamless for our consultants once we got everyone on the system and trained. We moved from an excel spreadsheet method of tracking our hours to Dovico's system and it was a night and day difference. The reporting feature is its best feature for our purposes. Clients appreciate the in-depth reports that we can provide so they can see exactly what our consultants are working on. The reports from Dovico are also completely customizable and have been instrumental in allowing our clients to see the immediate savings to their bottom line when comparing our recruiting costs to those of an executive search firm or agency. The reports provide us with real-time data regarding how much time our consultants may have spent on particular HR issues throughout the course of a year, allowing us to back up our recommendations to clients with data. We use the reports from Dovico for both internal reporting (such as weekly consultant hours versus capacity and recruiting stats, such as hours to date per role against benchmark hours) as well as external reports as mentioned previously. It provides much needed insight and analysis into our business metrics. We also love the fact that Dovico is a Canadian company.

The people I work with from DOVICO are simply the best customer service team, ever, that I have worked with. They are in touch with me, checking in to see what I need, and are very responsive to our needs. Their patience in answering questions and explaining how the system works (including training) is top notch.