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DonorPerfect

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583 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.4
Serving customers since
1981

Profile Name

Star Rating

387
149
26
11
10

DonorPerfect Reviews

Review Filters
Profile Name
Star Rating
387
149
26
11
10
Laresa G.
LG
Laresa G.
01/14/2026
Validated Reviewer
Verified Current User
Review source: Organic

DonorPerfect’s Customer Service Is Truly Second to None

The absolute best thing about DonorPerfect is your customer service! It’s truly second to none—the staff are friendly, professional, and easy to work with and learn from. They clearly know what they’re doing, and they consistently have the answers I need. I never feel intimidated or worried that I’m bothering them, because they’re approachable and genuinely interested in helping.
EK
Emily K.
01/12/2026
Validated Reviewer
Verified Current User
Review source: Organic

Modern, Intuitive CRM with Excellent Support and Reporting

It's easy for everyone on our team to use, not just staff who are good at data. The reporting is robust enough to produce sliced and diced lists for mailing, thank you calls, and to help us learn more about our donors. We had a great training experience with Sean Potero and I've been happy with the chat support we've received since then. Compared to our previous CRM, Raiser's Edge, it's light years more modern and intuitive.
MT
Michael T.
01/12/2026
Validated Reviewer
Verified Current User
Review source: Organic

Exceptional Support and Guidance Every Step of the Way

The client support via online, tutorials, videos and phone calls is extremely efficient, knowledgeable and helpful.

About

Contact

HQ Location:
Fort Washington, PA

Social

@DonorPerfect

What is DonorPerfect?

DonorPerfect is a one-stop fundraising software solution that helps nonprofits raise more money in less time. Features like integrated and secure online donation forms, communications tools, automated workflows, and customizable reports empower fundraisers to spend less time on administrative tasks so they can focus their efforts on building meaningful and lasting relationships with their communities. Whether you’re a new nonprofit or an established entity, with one office or many locations, your DonorPerfect fundraising software can be personalized to serve your nonprofit’s needs today and expand with you over time as your organization’s challenges and opportunities evolve.Your nonprofit is one of a kind, so don’t settle for a fundraising CRM that can’t mold to meet your needs. DonorPerfect includes a core donor management system with integrations and extensions we call “Growth Tracks” that enable you to initiate or improve the specific aspects of fundraising that matter to your organization. DonorPerfect’s Growth Tracks focus on Online Fundraising, Crowdfunding, Donor Retention, Event Management, Donor Prospect Research, and many other areas that are key to nonprofit fundraising success. Over 50,000 nonprofit fundraisers trust DonorPerfect to raise more money, engage with donors, and manage their constituent ecosystem.Come work with us! SofterWare, developer of DonorPerfect, has earned Top Workplace recognition from the Philadelphia Inquirer an astounding eleven times since 010. The DonorPerfect team enjoys a work environment that is both fulfilling and supportive, with a healthy emphasis on work-life balance and ensuring every team member has opportunities to shine and grow.

Details

Year Founded
1981