What we love most about DocketAI is how seamlessly it connects engagement with conversion. In our world — communications — clarity and timing matter. Docket’s AI agent delivers both. It engages visitors instantly, understands context like a trained sales associate, and routes leads directly to the right team. The result is that our prospects get immediate answers about complex products like Ooma Office or AirDial, and our reps walk into conversations that are already qualified. The experience feels natural, not automated, and that’s what makes it so powerful.

What stands out most is how “alive” our website feels now. DocketAI’s marketing agent doesn’t just greet visitors — it holds intelligent, on-brand conversations that actually move them forward. It qualifies intent, routes leads, and even schedules meetings with our reps in real time. The experience feels native to our site, not like a bolt-on chatbot. We went live in under two weeks and saw a 10% lift in qualified inbound leads almost immediately. For a marketing leader, that’s gold — fewer dropped leads, faster engagement, and more meaningful pipeline.

We have a comprehensive platform that solves a lot of use cases and challenges. I love how DocketAI can quickly answer and summarises details across a number of valuable internal resources that we have. Previously I'd have spent a long time searching Slack, Gong, Google Drive resources etc. to get answers.... Now I just search DocketAI!