Dealer Tire is a family-owned company specializing in the distribution of replacement tires and automotive parts, primarily serving original equipment manufacturers and their dealerships across the United States and Canada. Founded in 1999 and headquartered in Cleveland, Ohio, Dealer Tire collaborates with over 20 automotive OEMs and serves more than 10,000 dealerships through a network of over 40 distribution centers. The company is dedicated to helping automotive manufacturers and dealers grow their tire and light maintenance businesses by providing tools and services that enhance customer satisfaction and retention.
Key Features and Functionality:
- Online Tire Stores: Dealer Tire offers consumer-facing tire-shopping sites integrated into dealership websites, enabling dealers to generate sales leads and capture online business by showcasing available tires and facilitating appointment scheduling.
- Product Screen Tool: This tool ensures dealers have the right tire at the right price at the right time. Its unique algorithm provides dealers with a customized stocking plan while determining appropriate inventory and replenishment levels.
- Distribution and Logistics: With an optimized network of 42 distribution centers, Dealer Tire provides same-day or next-day delivery to 98% of dealers in the continental United States, with many dealers receiving two deliveries per day.
- IT Infrastructure: Maintaining 99.99% uptime, Dealer Tire offers dealers unwavering access to a sophisticated yet easy-to-use ordering portal.
- Inventory Management: Tailoring each dealer's inventory mix to their unique customer traffic, Dealer Tire buffers dealers against product shortages with an industry-leading 99+% fill rate.
- Automatic Order Replenishment : This feature provides dealers with daily replenishment of their tire inventory, allowing them to spend less time ordering tires and more time selling them.
Primary Value and Solutions:
Dealer Tire's comprehensive suite of services addresses several critical challenges faced by automotive manufacturers and dealers:
- Enhanced Customer Satisfaction and Retention: By providing tools and services that improve the tire purchasing experience, Dealer Tire helps dealers increase customer satisfaction and loyalty.
- Operational Efficiency: Through advanced inventory management, automatic order replenishment, and robust IT infrastructure, Dealer Tire enables dealers to streamline operations, reduce downtime, and focus on sales.
- Increased Sales Opportunities: The integration of online tire stores and the Product Screen Tool empowers dealers to capture more sales leads, optimize inventory, and meet customer demands effectively.
By leveraging these features, Dealer Tire supports automotive manufacturers and dealers in growing their tire and light maintenance businesses, ultimately driving profitability and customer loyalty.
