Customer Success Consulting
Infor's Customer Success Consulting services are designed to guide organizations through every phase of their cloud transformation journey, ensuring a seamless transition and sustained success. By leveraging industry-specific expertise and proven methodologies, Infor helps businesses maximize the value of their software investments, reduce risks, and accelerate time to value.
Key Features and Functionality:
- Cloud Readiness Assessment and Planning: Infor's Engage Workshop offers strategic planning services to align organizational goals, assess cloud readiness, and create a clear roadmap for success, minimizing risks and ensuring a smooth transition.
- Software Implementation Services: Utilizing the Time to Value methodology, Infor facilitates predictable and transparent software deployment through a phased approach and industry best practices, reducing complexity and speeding up value realization.
- Managed Services: Infor CareFor Managed Services allows organizations to maximize the value of their Infor solutions by leveraging a global team of experts to manage and evolve their systems, enabling focus on strategic growth and innovation.
- Organizational Change Management: Infor provides tailored strategies and training to help organizations effectively navigate transitions and successfully adopt new processes and technologies, focusing on the human side of transformation.
- Education and Training: Through Infor U, organizations can access tailored training via instructor-led courses, self-paced e-learning, and hands-on practice to build expertise and empower teams to leverage Infor solutions effectively.
Primary Value and Solutions Provided:
Infor's Customer Success Consulting services address key challenges in cloud transformations by offering:
- High-Value, Low-Risk Deployments: Achieve reliable results with proven methodologies that maximize business outcomes while reducing risk and uncertainty.
- Accelerated Time to Value: Meet targets faster with preconfigured solutions, streamlined processes, and expert guidance at every step.
- Reduced Disruption and Lower Total Cost of Ownership : Minimize downtime and TCO with scalable services that keep business operations running smoothly.
- Smooth Adoption of Advanced Technology: Embrace new innovations and advanced capabilities with ease to enhance operations and maintain a competitive edge.
By partnering with Infor's Customer Success Consulting, organizations can confidently navigate their cloud transformation journey, ensuring optimal outcomes and long-term success.
