Constantinople is an innovative software-as-a-service platform designed to transform banking operations by providing a comprehensive, cloud-native infrastructure. Established in 2022, it offers banks a fully managed service that encompasses customer experience, product infrastructure, operations, servicing, and compliance. By automating manual processes and embedding compliance obligations directly into its platform, Constantinople enables banks to focus on customer relationships and core banking activities, thereby reducing operational complexity and costs.
Key Features and Functionality:
- Comprehensive Banking Products: Supports a full suite of configurable banking products, including mobile apps, internet banking, transaction and savings accounts, payments, debit and credit cards, and various lending products, all branded under the client's name.
- Operational Services: Provides essential operational services such as customer onboarding, Know Your Customer , Anti-Money Laundering , fraud management, payments and lending operations, loan origination and decisioning, regulatory reporting, and customer service.
- Compliance Automation: Integrates compliance obligations, risk settings, and automated controls within the platform to ensure adherence to regulatory standards.
- Cloud-Native Infrastructure: Hosts and manages banks' customers directly on its cloud-native infrastructure, eliminating the need for costly in-house systems.
Primary Value and Problem Solved:
Constantinople addresses the challenges banks face with outdated infrastructure, high operational costs, and complex regulatory compliance. By offering an all-in-one platform that automates operations and ensures compliance, it reduces the need for extensive in-house resources. This allows banks to concentrate on enhancing customer relationships and developing their core banking services, ultimately leading to improved efficiency and a more agile response to market demands.