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Consio

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5.0 out of 5 stars
33 reviews
  • 1 profiles
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Average star rating
5.0
Serving customers since
2024
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Consio

33 reviews

Consio enables merchants to close more sales and engage with their customers profitably on the phone.

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Consio Reviews

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Ashley C.
AC
Ashley C.
07/28/2026
Validated Reviewer
Review source: Organic

Consio Made Our Customer Communication Faster and More Organized

|Consio
I like Consio for how it simplifies customer communication, saving our team time with repetitive tasks and organizing everything in one place. It helps us manage customer inquiries more efficiently and reduces manual work by automating responses. The centralization of customer interactions makes it easier for our team to collaborate and ensures that customers receive timely responses. I appreciate how easy it is to keep customer interactions organized and accessible. The automation features are really helpful in maintaining an efficient workflow.
Reymond D.
RD
Reymond D.
Video Editor at Motion Cuts Media
07/27/2026
Validated Reviewer
Review source: Organic

Consio’s AI Voice Agent Streamlined Our Shopify Support

|Consio
Consio has been a great addition to our Shopify store. The AI voice agent handles customer calls smoothly and efficiently, gives customers quick order updates, and saves our team a lot of time. Setup was straightforward, and the automation has improved both our customer support and our overall efficiency. I highly recommend it.
Dr. Aris T.
DT
Dr. Aris T.
Director of Campus Operations
07/25/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Great call coverage for our campus during peak hours

|Consio
Consio gives us additional phone coverage when call volume is higher than our team can comfortably manage, including outside our normal support hours. It helps us maintain availability without immediately adding extra internal staffing.

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HQ Location:
Toronto, CA

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What is Consio?

Consio is a Shopify-native AI phone platform for ecommerce teams. Consio helps Shopify brands answer inbound calls 24/7 with an AI Voice Agent, route high-value callers with AI IVR, send AI-powered SMS follow-ups, and run outbound phone campaigns with an Ecommerce Power Dialer. Sales teams use Consio for abandoned cart recovery, checkout follow-up, VIP outreach, voicemail drops, Klaviyo and Shopify segments, and Shopify revenue attribution. Support teams use Consio to resolve order status questions, returns, FAQs, product inquiries, after-hours requests, and escalations with full Shopify customer context. Consio centralizes AI and human calls, SMS, live monitoring, call recordings, transcripts, AI summaries, Shopify customer context, and ROI attribution in one ecommerce phone platform.

Details

Year Founded
2024
Website
consio.ai