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Consio

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5.0 out of 5 stars
33 reviews
  • 1 profiles
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Average star rating
5.0
Serving customers since
2024
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Consio

33 reviews

Consio enables merchants to close more sales and engage with their customers profitably on the phone.

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Rachel O.
RO
Rachel O.
Project Manager
08/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

Useful option for managing inbound conversations

|Consio
I like the fact that Consio can support a more structured approach to inbound customer communication. It gives businesses an additional way to handle conversations by phone and makes calling feel more integrated into the overall customer experience.
John C.
JC
John C.
Director
08/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

Helpful addition to our existing workflow

|Consio
What stands out to me is how Consio can fit into an existing customer engagement workflow rather than requiring the entire process to be rebuilt. Having calling connected with the rest of our customer activity makes it easier to keep outreach organized and maintain context when communicating with customers.
Joanna C.
JC
Joanna C.
Customer Relationship Management Consultant at Mahi Hotel
08/04/2026
Validated Reviewer
Review source: Organic

Consio Makes Customer Conversations Scalable, Personal, and Efficient

|Consio
What I like best about Consio is how it helps us manage customer conversations at scale while maintaining a personalized experience. The AI voice agent handles common questions quickly, captures customer information, and keeps conversations organized, which reduces the workload on our team. The biggest benefit has been the time saved from automating repetitive interactions. Features like customer context, conversation history, and insights help us understand customer needs better and make follow-ups more effective. Consio has turned phone conversations into a more efficient and valuable part of our workflow.

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HQ Location:
Toronto, CA

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What is Consio?

Consio is a Shopify-native AI phone platform for ecommerce teams. Consio helps Shopify brands answer inbound calls 24/7 with an AI Voice Agent, route high-value callers with AI IVR, send AI-powered SMS follow-ups, and run outbound phone campaigns with an Ecommerce Power Dialer. Sales teams use Consio for abandoned cart recovery, checkout follow-up, VIP outreach, voicemail drops, Klaviyo and Shopify segments, and Shopify revenue attribution. Support teams use Consio to resolve order status questions, returns, FAQs, product inquiries, after-hours requests, and escalations with full Shopify customer context. Consio centralizes AI and human calls, SMS, live monitoring, call recordings, transcripts, AI summaries, Shopify customer context, and ROI attribution in one ecommerce phone platform.

Details

Year Founded
2024
Website
consio.ai