Consio

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5.0 out of 5 stars
31 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2024
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Consio

31 reviews

Consio enables merchants to close more sales and engage with their customers profitably on the phone.

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Ed G.
EG
Ed G.
Floor ManagerSmall-Business (50 or fewer emp.)
08/04/2026
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Review source: Organic

Consio Transformed Our Customer Support with Fast, Natural AI Automation

|Consio
What I like most about Consio is how effectively it helps automate customer interactions while still maintaining a natural and personalized experience. The AI's ability to understand customer requests, provide quick responses, and handle repetitive inquiries has significantly improved our workflow. Features like natural language conversations, adaptive learning, and cross-system integration have helped reduce manual tasks, improve response times, and allow our team to focus on more complex customer needs. An unexpected benefit has been the consistency it brings to customer support, ensuring every interaction is handled professionally.
Raj P.
RP
Raj P.
Small-Business (50 or fewer emp.)
07/31/2026
Validated Reviewer
Review source: Organic

Consio Brings Structure and Efficiency to Customer Communication

|Consio
I like how Consio brings conversations, workflows, and team tasks together in one organized platform. It gives our team a clearer view of every customer interaction and makes collaboration more efficient. The initial setup is straightforward.
Hasibul H.
HH
Hasibul H.
executivesSmall-Business (50 or fewer emp.)
07/31/2026
Validated Reviewer
Review source: Organic

Seamless Automation with Reliable AI Support

|Consio
I like Consio's ease of use and the reliable AI voice agent. The seamless integration with Shopify is a big plus, and the quick setup makes it really convenient to start with. Consio effectively reduces missed calls, saving our team time and providing faster customer support. I also appreciate how the AI handles and routes calls accurately with minimal supervision, which enhances our efficiency.

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HQ Location:
Toronto, CA

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What is Consio?

Consio is an AI phone and messaging platform built for Shopify brands. AI agents answer every call 24/7, call customers back and follow up by SMS, with live Shopify order data in every conversation. Inbound: the AI Voice Agent resolves order status, tracking, returns, FAQs and product questions, then hands off to a human with a full summary. Outbound: the Ecommerce Power Dialer and AI outbound agents run abandoned checkout recovery, VIP outreach, win-back and upsell campaigns from Shopify and Klaviyo segments, with voicemail drops and AI SMS follow-ups. Every order placed after a call is attributed back to it, so the phone shows up in your revenue reports. Calls and texts sync to Gorgias, Zendesk, Kustomer, Richpanel and eDesk. Unlimited seats and AI agents, usage-based plans from $30 for 100 minutes, no contract.

Details

Year Founded
2024
Website
consio.ai