Consio

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5.0 out of 5 stars
31 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2024
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Consio

31 reviews

Consio enables merchants to close more sales and engage with their customers profitably on the phone.

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Ashley C.
AC
Ashley C.
Sales SpecialistMid-Market (51-1000 emp.)
07/28/2026
Validated Reviewer
Review source: Organic

Consio Made Our Customer Communication Faster and More Organized

|Consio
I like Consio for how it simplifies customer communication, saving our team time with repetitive tasks and organizing everything in one place. It helps us manage customer inquiries more efficiently and reduces manual work by automating responses. The centralization of customer interactions makes it easier for our team to collaborate and ensures that customers receive timely responses. I appreciate how easy it is to keep customer interactions organized and accessible. The automation features are really helpful in maintaining an efficient workflow.
Reymond D.
RD
Reymond D.
Video EditorSmall-Business (50 or fewer emp.)
07/27/2026
Validated Reviewer
Review source: Organic

Consio’s AI Voice Agent Streamlined Our Shopify Support

|Consio
Consio has been a great addition to our Shopify store. The AI voice agent handles customer calls smoothly and efficiently, gives customers quick order updates, and saves our team a lot of time. Setup was straightforward, and the automation has improved both our customer support and our overall efficiency. I highly recommend it.
Dr. Aris T.
DT
Dr. Aris T.
Director of Campus OperationsEducation ManagementMid-Market (51-1000 emp.)
07/25/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Great call coverage for our campus during peak hours

|Consio
Consio gives us additional phone coverage when call volume is higher than our team can comfortably manage, including outside our normal support hours. It helps us maintain availability without immediately adding extra internal staffing.

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HQ Location:
Toronto, CA

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What is Consio?

Consio is an AI phone and messaging platform built for Shopify brands. AI agents answer every call 24/7, call customers back and follow up by SMS, with live Shopify order data in every conversation. Inbound: the AI Voice Agent resolves order status, tracking, returns, FAQs and product questions, then hands off to a human with a full summary. Outbound: the Ecommerce Power Dialer and AI outbound agents run abandoned checkout recovery, VIP outreach, win-back and upsell campaigns from Shopify and Klaviyo segments, with voicemail drops and AI SMS follow-ups. Every order placed after a call is attributed back to it, so the phone shows up in your revenue reports. Calls and texts sync to Gorgias, Zendesk, Kustomer, Richpanel and eDesk. Unlimited seats and AI agents, usage-based plans from $30 for 100 minutes, no contract.

Details

Year Founded
2024
Website
consio.ai