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Consio

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33 reviews
  • 1 profiles
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Average star rating
5.0
Serving customers since
2024
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Consio Reviews

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Sameer B.
SB
Sameer B.
Sales Associate
08/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Makes phone engagement feel more intentional

I appreciate the focus Consio puts on making phone communication part of a broader customer experience. Rather than treating calls as isolated interactions, the platform provides a more structured way to incorporate them into customer engagement. Good value for the price.
Mick P.
P
Mick P.
Payroll Assistant
08/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Interesting approach to AI-powered calling

The use of AI within the calling workflow is what makes Consio particularly interesting. It offers a different approach to handling customer conversations and gives businesses an opportunity to explore how automation can support their communication processes. Good value for the price
Jason T.
JT
Jason T.
Assistant Marketer
08/20/2026
Validated Reviewer
Verified Current User
Review source: Organic

Gives us another way to reconnect with customers

The ability to use phone outreach as part of customer follow up is one of the most useful aspects for me. Some customers may not respond through traditional digital channels, so having another communication option can make the overall follow up strategy more complete.

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HQ Location:
Toronto, CA

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What is Consio?

Consio is a Shopify-native AI phone platform for ecommerce teams. Consio helps Shopify brands answer inbound calls 24/7 with an AI Voice Agent, route high-value callers with AI IVR, send AI-powered SMS follow-ups, and run outbound phone campaigns with an Ecommerce Power Dialer. Sales teams use Consio for abandoned cart recovery, checkout follow-up, VIP outreach, voicemail drops, Klaviyo and Shopify segments, and Shopify revenue attribution. Support teams use Consio to resolve order status questions, returns, FAQs, product inquiries, after-hours requests, and escalations with full Shopify customer context. Consio centralizes AI and human calls, SMS, live monitoring, call recordings, transcripts, AI summaries, Shopify customer context, and ROI attribution in one ecommerce phone platform.

Details

Year Founded
2024
Website
consio.ai