Consio

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5.0 out of 5 stars
31 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2024
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Consio

31 reviews

Consio enables merchants to close more sales and engage with their customers profitably on the phone.

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Mick P.
P
Mick P.
Payroll AssistantComputer SoftwareMid-Market (51-1000 emp.)
08/21/2026
Validated Reviewer
Verified Current User
Review source: Organic

Interesting approach to AI-powered calling

|Consio
The use of AI within the calling workflow is what makes Consio particularly interesting. It offers a different approach to handling customer conversations and gives businesses an opportunity to explore how automation can support their communication processes. Good value for the price
John C.
JC
John C.
DirectorHospital & Health CareSmall-Business (50 or fewer emp.)
08/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

Helpful addition to our existing workflow

|Consio
What stands out to me is how Consio can fit into an existing customer engagement workflow rather than requiring the entire process to be rebuilt. Having calling connected with the rest of our customer activity makes it easier to keep outreach organized and maintain context when communicating with customers.
Joanna C.
JC
Joanna C.
Customer Relationship Management ConsultantSmall-Business (50 or fewer emp.)
08/04/2026
Validated Reviewer
Review source: Organic

Consio Makes Customer Conversations Scalable, Personal, and Efficient

|Consio
What I like best about Consio is how it helps us manage customer conversations at scale while maintaining a personalized experience. The AI voice agent handles common questions quickly, captures customer information, and keeps conversations organized, which reduces the workload on our team. The biggest benefit has been the time saved from automating repetitive interactions. Features like customer context, conversation history, and insights help us understand customer needs better and make follow-ups more effective. Consio has turned phone conversations into a more efficient and valuable part of our workflow.

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HQ Location:
Toronto, CA

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What is Consio?

Consio is an AI phone and messaging platform built for Shopify brands. AI agents answer every call 24/7, call customers back and follow up by SMS, with live Shopify order data in every conversation. Inbound: the AI Voice Agent resolves order status, tracking, returns, FAQs and product questions, then hands off to a human with a full summary. Outbound: the Ecommerce Power Dialer and AI outbound agents run abandoned checkout recovery, VIP outreach, win-back and upsell campaigns from Shopify and Klaviyo segments, with voicemail drops and AI SMS follow-ups. Every order placed after a call is attributed back to it, so the phone shows up in your revenue reports. Calls and texts sync to Gorgias, Zendesk, Kustomer, Richpanel and eDesk. Unlimited seats and AI agents, usage-based plans from $30 for 100 minutes, no contract.

Details

Year Founded
2024
Website
consio.ai