Consio

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5.0 out of 5 stars
31 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2024
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Consio

31 reviews

Consio enables merchants to close more sales and engage with their customers profitably on the phone.

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Vasyl S.
VS
Vasyl S.
Sales RecorderInformation Technology and ServicesSmall-Business (50 or fewer emp.)
08/22/2026
Validated Reviewer
Verified Current User
Review source: Organic

Better way to stay connected with customers

|Consio
I like that Consio makes phone communication a more structured part of the customer engagement process. It gives teams another way to reach customers when other communication channels may not be enough.
Mark B.
MB
Mark B.
PresidentTransportation/Trucking/RailroadSmall-Business (50 or fewer emp.)
08/22/2026
Validated Reviewer
Verified Current User
Review source: Organic

Straightforward platform for managing outreach

|Consio
The platform is relatively straightforward to understand, which makes it easier for teams to get familiar with the workflow. I also appreciate having the different calling activities managed through one solution rather than having to coordinate multiple disconnected tools.
Alex N.
AN
Alex N.
ManagerComputer SoftwareSmall-Business (50 or fewer emp.)
08/22/2026
Validated Reviewer
Verified Current User
Review source: Organic

A useful addition to our customer engagement strategy

|Consio
One thing I appreciate about Consio is the overall focus on making phone communication more useful for businesses. The platform provides a practical way to incorporate calling into customer engagement and sales workflows, while the support experience can make implementation easier when questions come up.

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HQ Location:
Toronto, CA

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What is Consio?

Consio is an AI phone and messaging platform built for Shopify brands. AI agents answer every call 24/7, call customers back and follow up by SMS, with live Shopify order data in every conversation. Inbound: the AI Voice Agent resolves order status, tracking, returns, FAQs and product questions, then hands off to a human with a full summary. Outbound: the Ecommerce Power Dialer and AI outbound agents run abandoned checkout recovery, VIP outreach, win-back and upsell campaigns from Shopify and Klaviyo segments, with voicemail drops and AI SMS follow-ups. Every order placed after a call is attributed back to it, so the phone shows up in your revenue reports. Calls and texts sync to Gorgias, Zendesk, Kustomer, Richpanel and eDesk. Unlimited seats and AI agents, usage-based plans from $30 for 100 minutes, no contract.

Details

Year Founded
2024
Website
consio.ai