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Consio

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33 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2024
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Consio Reviews

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Vasyl S.
VS
Vasyl S.
Sales Recorder
08/22/2026
Validated Reviewer
Verified Current User
Review source: Organic

Better way to stay connected with customers

I like that Consio makes phone communication a more structured part of the customer engagement process. It gives teams another way to reach customers when other communication channels may not be enough.
Mark B.
MB
Mark B.
President
08/22/2026
Validated Reviewer
Verified Current User
Review source: Organic

Straightforward platform for managing outreach

The platform is relatively straightforward to understand, which makes it easier for teams to get familiar with the workflow. I also appreciate having the different calling activities managed through one solution rather than having to coordinate multiple disconnected tools.
Alex N.
AN
Alex N.
Manager
08/22/2026
Validated Reviewer
Verified Current User
Review source: Organic

A useful addition to our customer engagement strategy

One thing I appreciate about Consio is the overall focus on making phone communication more useful for businesses. The platform provides a practical way to incorporate calling into customer engagement and sales workflows, while the support experience can make implementation easier when questions come up.

About

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HQ Location:
Toronto, CA

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What is Consio?

Consio is a Shopify-native AI phone platform for ecommerce teams. Consio helps Shopify brands answer inbound calls 24/7 with an AI Voice Agent, route high-value callers with AI IVR, send AI-powered SMS follow-ups, and run outbound phone campaigns with an Ecommerce Power Dialer. Sales teams use Consio for abandoned cart recovery, checkout follow-up, VIP outreach, voicemail drops, Klaviyo and Shopify segments, and Shopify revenue attribution. Support teams use Consio to resolve order status questions, returns, FAQs, product inquiries, after-hours requests, and escalations with full Shopify customer context. Consio centralizes AI and human calls, SMS, live monitoring, call recordings, transcripts, AI summaries, Shopify customer context, and ROI attribution in one ecommerce phone platform.

Details

Year Founded
2024
Website
consio.ai