Consio

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5.0 out of 5 stars
31 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2024
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Consio

31 reviews

Consio enables merchants to close more sales and engage with their customers profitably on the phone.

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Razvan C.
RC
Razvan C.
Marketing Research ExecutiveSmall-Business (50 or fewer emp.)
07/23/2026
Validated Reviewer
Review source: Organic

Effortlessly Converts Abandoned Carts

|Consio
I like that Consio is easy to use and helps manage my Shopify store effectively. It's great that I can see a list of who is calling, and I can manage to get the lead phone number. Consio calls back and converts abandoned carts, which helps convert leads into sales. It's quite good and works well in making money. Setting it up was very easy.
James W.
JW
James W.
Commercial Logistics ManagerSmall-Business (50 or fewer emp.)
07/21/2026
Validated Reviewer
Review source: Organic

Streamlines Support and Boosts Team Efficiency

|Consio
I really like the overall user experience with Consio. It's intuitive and reliable, making it easy to manage customer interactions without feeling overwhelmed. I appreciate how it enhances collaboration by giving everyone visibility into customer requests and their status. Having shared visibility for our customer conversations keeps the whole team aligned. The easy-to-use interface helps us resolve issues faster, collaborate more efficiently and effectively, and provide a consistent experience for our customers. Setting up was simple and well-organized, with quick configuration and a user-friendly interface, resulting in a minimal learning curve. Our team was up and running without major challenges.
Sarah J.
SJ
Sarah J.
E-commerce Operations LeadRetailMid-Market (51-1000 emp.)
07/20/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Less repetitive inbound support for our CX team

|Consio
Consio helps handle common inbound questions, especially straightforward requests related to orders, shipping, returns, or product information. This gives our CX team more time to focus on cases that genuinely require human judgment and empathy.

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HQ Location:
Toronto, CA

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What is Consio?

Consio is an AI phone and messaging platform built for Shopify brands. AI agents answer every call 24/7, call customers back and follow up by SMS, with live Shopify order data in every conversation. Inbound: the AI Voice Agent resolves order status, tracking, returns, FAQs and product questions, then hands off to a human with a full summary. Outbound: the Ecommerce Power Dialer and AI outbound agents run abandoned checkout recovery, VIP outreach, win-back and upsell campaigns from Shopify and Klaviyo segments, with voicemail drops and AI SMS follow-ups. Every order placed after a call is attributed back to it, so the phone shows up in your revenue reports. Calls and texts sync to Gorgias, Zendesk, Kustomer, Richpanel and eDesk. Unlimited seats and AI agents, usage-based plans from $30 for 100 minutes, no contract.

Details

Year Founded
2024
Website
consio.ai