Consio

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5.0 out of 5 stars
31 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2024
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Consio

31 reviews

Consio enables merchants to close more sales and engage with their customers profitably on the phone.

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Olivia S.
Chief Marketing Officer (CMO)RetailMid-Market (51-1000 emp.)
07/20/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Turning phone calls into a measurable revenue channel

|Consio
The clearest benefit for us is being able to connect phone activity with Shopify orders and revenue. Before Consio, calls were difficult to evaluate beyond volume and duration. Now we can better understand which conversations contribute to sales and treat the phone as a measurable channel.
James P.
JP
James P.
Asset Management AnalystMarketing and AdvertisingSmall-Business (50 or fewer emp.)
07/20/2026
Validated Reviewer
Review source: Organic

Streamlined Customer Interaction with Easy Setup

|Consio
I like how easy Consio is to use, with its intuitive interface that makes it simple to keep track of customer conversations. It enhances team collaboration and helps us respond more quickly since everything we need is in one place. Because it's so intuitive, there's very little learning curve, allowing our team to start using it effectively right away. Having customer conversations, history, and internal collaboration in one place means we spend less time switching between tools or searching for information. This helps us respond faster, stay aligned as a team, and provide a more consistent experience for our customers. The initial setup was very straightforward, and we were able to get up and running quickly without needing extensive training or technical support.
CM
Carlos M.
Founder & CEOApparel & FashionSmall-Business (50 or fewer emp.)
07/14/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Phone calls are now a revenue channel, not just a support cost

|Consio
Consio has completely changed how we think about phone conversations. We were missing calls from customers ready to buy, and we had no way to recover that lost revenue. Now, Consio automatically answers inbound calls, helps customers with order status and shipping questions, and even follows up with abandoned cart callbacks. The best part is that every call is connected directly to Shopify orders and revenue, so I can actually see the ROI of every conversation.

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HQ Location:
Toronto, CA

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What is Consio?

Consio is an AI phone and messaging platform built for Shopify brands. AI agents answer every call 24/7, call customers back and follow up by SMS, with live Shopify order data in every conversation. Inbound: the AI Voice Agent resolves order status, tracking, returns, FAQs and product questions, then hands off to a human with a full summary. Outbound: the Ecommerce Power Dialer and AI outbound agents run abandoned checkout recovery, VIP outreach, win-back and upsell campaigns from Shopify and Klaviyo segments, with voicemail drops and AI SMS follow-ups. Every order placed after a call is attributed back to it, so the phone shows up in your revenue reports. Calls and texts sync to Gorgias, Zendesk, Kustomer, Richpanel and eDesk. Unlimited seats and AI agents, usage-based plans from $30 for 100 minutes, no contract.

Details

Year Founded
2024
Website
consio.ai