Consio

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5.0 out of 5 stars
31 reviews
  • 1 profiles
  • 1 categories
Average star rating
5.0
Serving customers since
2024
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Consio

31 reviews

Consio enables merchants to close more sales and engage with their customers profitably on the phone.

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Udi L.
UL
Udi L.
Chief Marketing OfficerComputer SoftwareEnterprise (> 1000 emp.)
07/24/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Seamless Shopify Context and Integrated Follow-Up Workflows.

|Consio
The native Shopify integration is the most valuable feature for our team. Having real-time customer history and order details right inside the call interface allows our representatives to deliver context-aware support and quickly transition to SMS follow-ups whenever additionalupdates are needed.
Jorge F.
JF
Jorge F.
General Manager | CPTO
07/24/2026
Validated Reviewer
Review source: Organic

Effortless Integration, Boosts Productivity

|Consio
I like everything about Consio. It's just a very simple, elegant solution with a great website that's very straightforward. Its benefits are just obvious, and I wish I'd used it before. It's very easy to join, and the website is clean and easy to understand. One of its main features is its connection to data on Shopify. So when the AI agent picks up the call, it has all the data information it needs. That sort of integration is magical. Additionally, the onboarding process was just as easy, with great customer support making it all straightforward.
Caihza Joy N.
CN
Caihza Joy N.
Personal AssistantSmall-Business (50 or fewer emp.)
07/24/2026
Validated Reviewer
Review source: Organic

Streamlined Communication with Easy Setup

|Consio
I really like how easy it is to keep everything organized with Consio. I can quickly see the full history of our customer conversations without having to jump between different tools or ask teammates for updates. It makes our day-to-day work a lot smoother and helps us respond with more confidence.

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HQ Location:
Toronto, CA

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What is Consio?

Consio is an AI phone and messaging platform built for Shopify brands. AI agents answer every call 24/7, call customers back and follow up by SMS, with live Shopify order data in every conversation. Inbound: the AI Voice Agent resolves order status, tracking, returns, FAQs and product questions, then hands off to a human with a full summary. Outbound: the Ecommerce Power Dialer and AI outbound agents run abandoned checkout recovery, VIP outreach, win-back and upsell campaigns from Shopify and Klaviyo segments, with voicemail drops and AI SMS follow-ups. Every order placed after a call is attributed back to it, so the phone shows up in your revenue reports. Calls and texts sync to Gorgias, Zendesk, Kustomer, Richpanel and eDesk. Unlimited seats and AI agents, usage-based plans from $30 for 100 minutes, no contract.

Details

Year Founded
2024
Website
consio.ai