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Consio

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5.0 out of 5 stars
33 reviews
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5.0
Serving customers since
2024
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Consio

33 reviews

Consio enables merchants to close more sales and engage with their customers profitably on the phone.

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Consio Reviews

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Verified User
G
Verified User
07/25/2026
Validated Reviewer
Review source: Organic

Effortless Call Management for Shopify Stores

|Consio
I really like that Consio feels specifically built for ecommerce rather than being a generic phone system. Having customer and order information available during conversations makes calls easier to manage and saves us from switching between different tools, which is a huge time-saver. The setup was easier than I expected, and connecting the store and getting the basic call flow ready was quite straightforward. I also appreciate that it helps us handle customer calls in a more organized way, giving our team more time for personalized conversations.
SD
Steph D.
ceo and founder of Don't Buy Her Flowers
07/24/2026
Validated Reviewer
Verified Current User
Review source: Organic

Consio Makes Customer Follow-Ups Simple, Fast, and Natural

|Consio
What I like most about Consio is how simple it is to get started and how quickly it begins to work. The AI calls feel natural and help us follow up with customers without needing extra staff. It’s very useful for keeping track of incoming calls and leads, and it helps us respond faster. I also like that it supports our store without making things complicated.
Dan S.
DS
Dan S.
CEO and Co-Founder of Rewind
07/24/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

A More Direct Channel for Recovering Abandoned Checkouts.

|Consio
Consio gives our team a far more direct wayto engage shoppers who drop off during the final checkout stage. Having an interactive conversation helps surface the specific hesitations or product questions that stopped a purchase insights that are nearly impossible to capture through standard, automated abandoned-cart emails.

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HQ Location:
Toronto, CA

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What is Consio?

Consio is a Shopify-native AI phone platform for ecommerce teams. Consio helps Shopify brands answer inbound calls 24/7 with an AI Voice Agent, route high-value callers with AI IVR, send AI-powered SMS follow-ups, and run outbound phone campaigns with an Ecommerce Power Dialer. Sales teams use Consio for abandoned cart recovery, checkout follow-up, VIP outreach, voicemail drops, Klaviyo and Shopify segments, and Shopify revenue attribution. Support teams use Consio to resolve order status questions, returns, FAQs, product inquiries, after-hours requests, and escalations with full Shopify customer context. Consio centralizes AI and human calls, SMS, live monitoring, call recordings, transcripts, AI summaries, Shopify customer context, and ROI attribution in one ecommerce phone platform.

Details

Year Founded
2024
Website
consio.ai