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Consio

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5.0 out of 5 stars
33 reviews
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5.0
Serving customers since
2024
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Consio

33 reviews

Consio enables merchants to close more sales and engage with their customers profitably on the phone.

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Ed G.
EG
Ed G.
Floor Manager at Bradley
08/04/2026
Validated Reviewer
Review source: Organic

Consio Transformed Our Customer Support with Fast, Natural AI Automation

|Consio
What I like most about Consio is how effectively it helps automate customer interactions while still maintaining a natural and personalized experience. The AI's ability to understand customer requests, provide quick responses, and handle repetitive inquiries has significantly improved our workflow. Features like natural language conversations, adaptive learning, and cross-system integration have helped reduce manual tasks, improve response times, and allow our team to focus on more complex customer needs. An unexpected benefit has been the consistency it brings to customer support, ensuring every interaction is handled professionally.
Raj P.
RP
Raj P.
07/31/2026
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Review source: Organic

Consio Brings Structure and Efficiency to Customer Communication

|Consio
I like how Consio brings conversations, workflows, and team tasks together in one organized platform. It gives our team a clearer view of every customer interaction and makes collaboration more efficient. The initial setup is straightforward.
Hasibul H.
HH
Hasibul H.
Reddit Marketing Specialist
07/31/2026
Validated Reviewer
Review source: Organic

Seamless Automation with Reliable AI Support

|Consio
I like Consio's ease of use and the reliable AI voice agent. The seamless integration with Shopify is a big plus, and the quick setup makes it really convenient to start with. Consio effectively reduces missed calls, saving our team time and providing faster customer support. I also appreciate how the AI handles and routes calls accurately with minimal supervision, which enhances our efficiency.

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HQ Location:
Toronto, CA

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What is Consio?

Consio is a Shopify-native AI phone platform for ecommerce teams. Consio helps Shopify brands answer inbound calls 24/7 with an AI Voice Agent, route high-value callers with AI IVR, send AI-powered SMS follow-ups, and run outbound phone campaigns with an Ecommerce Power Dialer. Sales teams use Consio for abandoned cart recovery, checkout follow-up, VIP outreach, voicemail drops, Klaviyo and Shopify segments, and Shopify revenue attribution. Support teams use Consio to resolve order status questions, returns, FAQs, product inquiries, after-hours requests, and escalations with full Shopify customer context. Consio centralizes AI and human calls, SMS, live monitoring, call recordings, transcripts, AI summaries, Shopify customer context, and ROI attribution in one ecommerce phone platform.

Details

Year Founded
2024
Website
consio.ai