ConnectWise

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1,749 reviews
  • 13 profiles
  • 39 categories
Average star rating
4.3
Serving customers since
1982
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ConnectWise PSA

585 reviews

Business Automation and ConnectWise PSA (formerly ConnectWise Manage)

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ScreenConnect

521 reviews

ConnectWise ScreenConnect's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.

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ConnectWise CPQ

142 reviews

ConnectWise CPQ (formerly ConnectWise Sell) Sell offers IT solution providers of all sizes a cloud-based quoting platform that accelerates the quote-to-cash process and enables it to run smoothly. Tight integrations with leading CRMs like NetSuite, Salesforce, and ConnectWise Manage provide end-to-end visibility into the sales pipeline from quote and proposal creation to ordering, fulfillment, and billing.

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ConnectWise Automate

141 reviews

ConnectWise Automate's remote monitoring and management platform allows businesses to automate IT tasks to improve efficiency.

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Axcient x360Recover

132 reviews

Chain-free technology eliminates the need to perform labor-intensive reseeding of data, significantly reduces management costs, and ensures the integrity of backups.

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Axcient x360Cloud

89 reviews

Get the assurance that your Office 365 data is backed up, restorable, and protected, using the Axcient Cloud.

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ConnectWise RMM

83 reviews

ConnectWise RMM: Less time on support tickets means better margins Automate your technician's day-to-day activities through a single intuitive interface. Start with powerful out-of-the box automations to handle and solve alerts. Get expert Done-For-You deep customizations with our NOC services and help desk.

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Axcient x360Sync

26 reviews

Anchor from Axcient enables MSPs to offer their clients secure file access anywhere, anytime, on any device, across all corporate content.

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ConnectWise SIEM

20 reviews

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise. ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

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ConnectWise Reviews

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Profile Name
Star Rating
1108
444
115
39
43
Samuel C.
SC
Samuel C.
Technical Support EngineerSmall-Business (50 or fewer emp.)
09/10/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy, Reliable Remote Support with ScreenConnect Backstage

ScreenConnect is easy to use, reliable and quick to connect to customer machines. The Backstage feature is probably the biggest benefit for us, as it allows us to troubleshoot, run commands and make changes in the background without constantly interrupting the end user. Overall, it makes remote support much faster and easier.
AN
Small-Business (50 or fewer emp.)
09/10/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Effortless Remote Management with Intuitive Setup

I find ScreenConnect very easy to use and straightforward to set up, both on my end and for the users receiving support. It's a very fluid piece of software, making it simple for non-technical customers to receive support quickly and easily. When setting it up, I only need to send a link via email, and the process from there is very straightforward, which is a big plus for me.
Vikram V.
VV
Vikram V.
Security EngineerSmall-Business (50 or fewer emp.)
09/10/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

ScreenConnect: Lightning-Fast, Secure Remote Support with Powerful Control

Connection and Speed ScreenConnect simply works. People regularly comment on how incredibly fast it connects, and sessions stay smooth and stable without noticeable lag. It’s honestly one of the fastest remote support tools I’ve used, and that speed makes a real difference when you’re trying to help someone quickly. Getting Started Is Simple You don’t have to spend hours setting it up. Deployment is straightforward, and you can be connected and assisting clients within minutes. It’s a refreshing change from tools that feel overly complicated. You Actually Have Control What stands out most is the level of control you have during sessions. You can set clear, specific permissions for who can access what—and when—which adds a lot of peace of mind from a security perspective. Background Access That Actually Works The Backstage feature is a genuine game-changer. It lets you maintain background access to endpoints and servers even when no one is logged in, which is especially useful for ongoing management and monitoring. Sharing and Transferring Is Effortless Screen sharing with clients feels natural, and file transfers between devices are quick and seamless. It’s the small details like this that make day-to-day support easier. You’re Actually Protected Security feels strong, with AES-256 encryption and built-in two-factor authentication. It’s reassuring to know sessions are well protected. Support Is There When You Need It When you need help, it’s easy to get it. The 24/7 live chat support is responsive, and the team genuinely seems to know what they’re talking about.

About

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Phone:
800-671-6898
HQ Location:
Tampa, FL

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What is ConnectWise?

Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation. Our company is powered by our connections, our colleagues and our community. And, we accept all kinds. Game-changers,innovators, culture-lovers - and the humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Details

Year Founded
1982