Rubi CRM is a cloud-based Customer Relationship Management solution tailored for businesses offering membership programs, training courses, events, and B2B services. Accessible from any internet-connected device, Rubi CRM provides a comprehensive suite of tools to manage data related to companies, contacts, memberships, events, training courses, and bookings. Its user-friendly interface and customizable features make it an ideal choice for organizations seeking to streamline their data management processes.
Key Features and Functionality:
- Membership Management: Track membership statuses, manage joining and renewal subscriptions, monitor member activities, and generate comprehensive reports.
- Company and Contact Management: Store and manage company and contact data, including multiple addresses and social media accounts, with customizable fields to suit specific business needs.
- Events and Bookings Module: Fully manage events and training courses, process bookings and payments, schedule automated booking emails, and generate targeted marketing lists.
- Sales Tracking: Monitor all sales activities, create custom sale items, manage pipelines, and integrate with accounting systems like Sage, Xero, and QuickBooks for streamlined processes.
- Task Management: Log interactions, set tasks and alerts for users, manage upcoming tasks, and integrate with Outlook calendars.
- Reporting Tools: Generate customized reports based on any fields, including custom fields, and link saved reports to Excel with password protection options.
- Marketing Tools: Send bulk emails, log interactions in bulk, view and update MailChimp audiences, and manage contact interests and subscriptions.
- Integrations: Seamlessly integrate with services such as Outlook, Sage, Xero, QuickBooks, MailChimp, eCERT, and Zoom to enhance functionality and reduce administrative tasks.
Primary Value and Solutions Provided:
Rubi CRM addresses the complex data management needs of membership-based organizations, training providers, event coordinators, and B2B companies by offering a centralized platform that simplifies and automates various processes. By consolidating membership management, event coordination, sales tracking, and marketing efforts into a single, user-friendly system, Rubi CRM enhances operational efficiency, reduces administrative overhead, and improves customer engagement. Its customizable features and extensive integration capabilities ensure that businesses can tailor the system to their unique requirements, ultimately leading to better data management and informed decision-making.