CloudSmart Consulting is a Platinum Salesforce Partner specializing in delivering comprehensive cross-cloud solutions that integrate Marketing, Sales, and Service Clouds. Established in 2017 and headquartered in London, CloudSmart Consulting has successfully completed over 200 Salesforce projects, demonstrating a commitment to enhancing customer relationships and business processes through tailored Salesforce implementations.
Key Features and Functionality:
- Certified Expertise: The team comprises fully certified consultants across various Salesforce products, including Sales Cloud, Service Cloud, Field Service, Community Cloud, Pardot, and Marketing Cloud.
- Comprehensive Solutions: Offers end-to-end visibility of lead and sales pipelines by leveraging the full suite of Salesforce Clouds, ensuring a seamless customer lifecycle experience.
- Industry Experience: Specializes in the Travel, Transport, and Hospitality sectors, with extensive experience in FinTech, Telecoms, Manufacturing, FMCG, and Government industries.
- Global Reach: While based in London, CloudSmart Consulting operates globally, serving clients across Europe and the USA.
Primary Value and User Solutions:
CloudSmart Consulting addresses the need for businesses to effectively manage and optimize their customer relationships and sales processes. By integrating multiple Salesforce Clouds, they provide a transparent and cohesive view of the customer journey, from lead generation to customer engagement and retention. Their agile and personalized approach ensures that both startups and large enterprises receive tailored solutions that meet and exceed customer expectations, ultimately driving business growth and efficiency.