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Splunk On-Call is a real-time incident management platform that combines the power of people and data to embolden DevOps teams so they can handle incidents as they occur and prepare for the next one. VictorOps is making on-call suck less by tackling the entire incident lifecycle and sticking with your team through resolution.
Splunk Infrastructure Monitoring proactively finds and fixes problems before it impacts business performance through high resolution, full fidelity metrics monitoring that automatically detects and accurately alerts on critical patterns in seconds using real-time, AI-driven streaming analytics. Splunk Infrastructure Monitoring significantly shortens MTTD and MTTR by providing unmatched instant visibility across the infrastructure and application stack that builds on the value of an extensible Splunk platform that massively scales for enterprise performance to support even the largest of cloud-native environments. These benefits are built on Open-Source frameworks that allow users to retain control of their data without the rework and empower distributed teams to automatically monitor their self-serve deployments with a programmable approach for continuous feedback and improvement.
Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services. Key Features and Functionality: - Instant Remote Support Sessions: Initiate support sessions swiftly, allowing representatives to view and control customers' desktops for immediate issue resolution. - Live Chat and Video Conferencing: Engage with customers through high-quality video and chat, facilitating personalized and interactive support experiences. - Remote Desktop Control: Take control of remote desktops to perform tasks such as software installations, updates, and troubleshooting directly on the customer's device. - Unattended Access: Access and manage unattended computers, servers, and point-of-service systems remotely to resolve issues, run patches, and install updates without user intervention. - File Transfer Capability: Transfer files directly to the customer's computer during a session, streamlining the process of providing necessary resources or updates. - System Information Collection: Gather system information with a single click to diagnose issues more effectively and expedite the support process. - Session Recording and Reporting: Record support sessions for quality assurance and training purposes, and utilize detailed reporting functions to analyze and improve support processes. Primary Value and Solutions Provided: Cisco Webex Support enhances customer satisfaction by enabling rapid and effective remote assistance, reducing the need for on-site visits. It boosts support representative productivity through tools like live chat, video conferencing, and remote desktop control, allowing them to handle multiple customers simultaneously. The platform's ability to access unattended systems ensures that support can be provided at any time, addressing issues proactively. By decreasing call times and increasing first-call resolution rates, organizations can reduce overall support costs while delivering high-quality service. Additionally, the secure, scalable nature of the service ensures that support sessions are protected and can grow with the organization's needs.
Cisco Talos is a threat intelligence organization dedicated to providing protection before, during, and after cybersecurity attacks.
Harness the full power of your existing security investments with security orchestration, automation and response. With Splunk Phantom, execute actions in seconds not hours.
The Cisco ASA 5500-X Series Adaptive Security Appliances are advanced network security devices designed to provide comprehensive protection for businesses of all sizes. These appliances integrate multiple security services, including firewall capabilities, intrusion prevention systems (IPS), virtual private network (VPN) support, and content security, into a single, unified platform. By combining these features, the ASA 5500-X Series offers robust defense mechanisms against a wide range of cyber threats, ensuring the integrity and confidentiality of network communications. Key Features and Functionality: - Application-Aware Firewall: Provides deep packet inspection to enforce security policies based on application types, enhancing control over network traffic. - Intrusion Prevention System (IPS): Detects and prevents malicious activities by analyzing network traffic for known attack signatures. - VPN Support: Offers secure remote access and site-to-site connectivity through SSL and IPsec VPN technologies. - Content Security Services: Includes antivirus, antispam, antiphishing, and web filtering to protect against various online threats. - Unified Management: Simplifies administration by consolidating multiple security services into a single platform, reducing operational complexity. Primary Value and User Benefits: The Cisco ASA 5500-X Series addresses the critical need for integrated and scalable network security solutions. By combining multiple security functions into a single appliance, it reduces the complexity and cost associated with deploying and managing separate security devices. This integration enhances the efficiency of threat detection and response, providing businesses with a robust defense against evolving cyber threats. Additionally, the series offers flexibility to scale security measures in line with organizational growth, ensuring long-term investment protection.
Extend your enterprise network to public and private clouds with the CSR 1000V Series. Offer routing, security, and network management as cloud services with multitenancy. The series is infrastructure agnostic and programmable across the LAN, WAN, and in the cloud.
Cisco technologies can help your business create value from the IoT.
Stealthwatch is the only solution that detects threats across your private network, public clouds, and even in encrypted traffic.
Cisco Reviews
UTSAV A.
Network Lead- SDWAN IMPLEMENTATIONReliable for Hybrid Cloud Networking
Zakaria K.
IT SpecialistCisco Physical Security: Unified Cloud Dashboard with Smart Cameras and Built-In AI Insights
Verified User in Information Technology and Services
Webex Suite: A Powerful Collaboration Hub for Meetings, Webinars, and Events
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What is Cisco?
Cisco delivers the critical infrastructure to help organizations thrive in the AI era. By fusing networking, security, observability, and collaboration, we power how people and technology work together.