Cisco

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27,737 reviews
  • 137 profiles
  • 164 categories
Average star rating
4.3
#1 in 18 categories
Grid® leader
Serving customers since
1984
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Cisco Umbrella

283 reviews

Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the internet.

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Splunk Enterprise Security

250 reviews

Splunk Enterprise Security (ES) is a SIEM software that provides insight into machine data generated from security technologies such as network, endpoint, access, malware, vulnerability and identity information to enables security teams to quickly detect and respond to internal and external attacks to simplify threat management while minimizing risk and safeguarding business

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Cisco Meraki

219 reviews

Cisco Meraki is a cloud-managed IT solutions provider that simplifies the management of complex networks through a centralized, web-based dashboard. Their comprehensive product portfolio includes wireless access points, switches, security appliances, and IoT devices, all designed to deliver secure, scalable, and high-performance networking experiences. Key Features and Functionality: - Cloud-Managed Access: Meraki's wireless access points and switches enable seamless connectivity for users, devices, and applications, ensuring robust security and simplified management from the edge to the cloud. - Software-Defined WAN (SD-WAN): Their SD-WAN solutions connect users and sites to applications over wide area networks without compromising security, speed, or user experience. - Connected IoT Solutions: Meraki offers smart cameras and sensors that create intuitive and secure experiences for various environments, including workplaces and educational institutions. - Centralized Management: The Meraki dashboard provides a unified platform to monitor, manage, and optimize the entire network infrastructure, offering real-time visibility and control. Primary Value and User Solutions: Cisco Meraki addresses the challenges of managing complex IT infrastructures by offering a cloud-first platform that simplifies deployment, monitoring, and troubleshooting. By integrating networking and security capabilities, Meraki enables organizations to deliver exceptional network experiences, enhance operational efficiency, and adapt to evolving business needs with agility. This approach reduces operational expenses and allows IT teams to focus on strategic initiatives rather than routine maintenance tasks.

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Cisco Vulnerability Management (formerly Kenna.VM)

217 reviews

Cisco Vulnerability Management (formerly Kenna.VM), the original SaaS risk-based vulnerability management platform, prioritizes vulnerabilities that pose a real risk, enabling Security and IT teams to focus their limited resources and remediate more efficiently. Cisco’s data science-driven prioritization evaluates both enterprise data and a wealth of data on real-world exploit activity and translates that context into actionable intelligence to guide remediation.

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Cisco Packet Tracer

175 reviews

Cisco Packet Tracer is a comprehensive network simulation tool developed by Cisco Systems, designed to facilitate the learning and teaching of complex networking concepts. It enables users to create, configure, and troubleshoot virtual networks, providing a realistic environment for practicing networking skills without the need for physical hardware. This software is particularly beneficial for students and professionals preparing for Cisco certifications such as CCNA and CCNP. Key Features and Functionality: - Network Simulation: Allows the creation of network topologies by adding and configuring devices like routers, switches, and end devices through a user-friendly drag-and-drop interface. - Protocol Support: Supports a wide range of protocols across various layers, including HTTP, FTP, SMTP, DNS, DHCP, TCP/IP, RIP, OSPF, EIGRP, BGP, and more, enabling comprehensive network behavior simulation. - Multiuser Collaboration: Facilitates collaborative learning by enabling multiple users to connect and work on the same network topology simultaneously over a real network. - Activity Wizard: Provides tools for instructors to create customized learning activities, set up scenarios, and offer feedback, enhancing the educational experience. - Cross-Platform Compatibility: Available on multiple operating systems, including Windows, Linux, and macOS, ensuring accessibility for a broad user base. Primary Value and User Solutions: Cisco Packet Tracer addresses the challenge of limited access to physical networking equipment by offering a virtual environment where users can practice and develop their networking skills. It serves as an invaluable educational resource, allowing learners to experiment with network configurations, understand protocol behaviors, and troubleshoot issues in a risk-free setting. By simulating real-world networking scenarios, Packet Tracer helps users build a solid foundation in networking principles, preparing them for real-world applications and certification exams.

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Webex Contact Center

170 reviews

Create exceptional customer experiences that drive loyalty and lifetime value.

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Cisco Catalyst Switches

149 reviews

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses. These solutions are optimized for a wide range of industries, including service providers, financial services, and the public sector.

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Vidcast

136 reviews

Embrace the power of video messaging. Quickly record content, share the interactive link, and keep the ball moving without blocking time. That’s teamwork on your own time.

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Cisco Unified Communications Manager (CallManager)

111 reviews

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform. - Enhanced Mobility: Supports mobile and remote workers with features that enable productivity from any location, transforming workspaces and attracting top talent. - Scalability: Accommodates organizations of varying sizes, from small businesses to large enterprises with up to 80,000 users, ensuring the solution grows with the organization's needs. - Cloud-Connected Operations: Offers Webex Cloud-Connected UC services, allowing centralized control of operations functions such as upgrades, analytics, and troubleshooting across multiple sites. - Open and Interoperable: Supports industry standards and a broad ecosystem of third-party integrations, facilitating rich collaboration and embedding communication within business applications. - Security and Compliance: Utilizes the latest authentication, encryption, and communication protocols, complying with key industry certifications to secure data and communications across various sectors. Primary Value and Solutions Provided: Cisco Unified Communications Manager addresses the need for a cohesive and efficient communication system within organizations. By integrating various communication services, it simplifies infrastructure, reduces costs, and enhances collaboration among employees, regardless of their location or device. Its scalability ensures that businesses can adapt to growth and changing requirements, while robust security measures protect sensitive information. The solution's flexibility, including cloud-connected options, allows organizations to modernize their communication systems and support a dynamic workforce effectively.

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Cisco Reviews

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Profile Name
Star Rating
17552
7871
1740
363
209
Rahul S.
RS
Rahul S.
Management Information System ExecutiveMid-Market (51-1000 emp.)
11/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Flexible Cloud Calling and Strong Admin Tools, but Migration and Pricing Take Planning

I like the flexibility of being able to use the same business number across desktop, mobile, and desk phones. Features such as call handoff and device switching make it much easier to stay reachable when I’m moving between locations, without having to constantly think about which device I’m on. The Microsoft Teams integration is also a helpful addition for organizations that already depend on Teams for day-to-day work. On the administration and reliability side, the platform stands out as well. Control Hub gives a centralized place to manage users, devices, and calling configurations, which simplifies ongoing maintenance and changes. The business continuity options are valuable too, since they help keep communication available during network or infrastructure disruptions. I’ve also found the newer AI features—especially call summaries and action items—useful for tracking conversations and follow-ups without needing to manually document everything.
Rahul S.
RS
Rahul S.
Management Information System ExecutiveMid-Market (51-1000 emp.)
11/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Strong AI and Unified Agent Desktop, But Customization and Add-On Costs Add Up

One thing I really appreciate is how it helps maintain context when a customer moves between different support channels or gets transferred to another agent. With interaction history and customer information available in a unified agent desktop, customers don’t have to repeat themselves as often, and agents can pick up the conversation without losing momentum. The CRM integrations are also helpful, since they make it easier to pull relevant business information into the support process at the right time. The AI capabilities are another major strength. Real-time response suggestions, automatic interaction summaries, and AI-powered quality analysis can cut down on the administrative work agents typically face after conversations. I also find the supervisor insights valuable for spotting recurring customer issues and getting a clearer view of where the support team needs improvement.
Rahul S.
RS
Rahul S.
Management Information System ExecutiveMid-Market (51-1000 emp.)
11/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Flexible Event Platform with Powerful Networking, Reporting, and CRM Integrations

I like the flexibility it offers for organizing different types of events. Features such as branded registration pages, multi-track agendas, ticketing, and customizable event spaces make it possible to build a more complete experience, rather than simply hosting a live presentation. The networking and reporting capabilities also stand out to me. Attendee profiles, private networking, sponsor engagement, and detailed event reports help organizers understand what people actually did during an event—not just how many people attended. I also appreciate the CRM integrations, which make it easier to carry event data into follow-up activities.

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Phone:
847-678-6600
HQ Location:
San Jose, CA

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What is Cisco?

Cisco delivers the critical infrastructure to help organizations thrive in the AI era. By fusing networking, security, observability, and collaboration, we power how people and technology work together.

Details

Year Founded
1984
Ownership
NASDAQ:CSCO
Website
www.cisco.com