Cisco

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27,737 reviews
  • 137 profiles
  • 164 categories
Average star rating
4.3
#1 in 18 categories
Grid® leader
Serving customers since
1984
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Webex Suite

18,935 reviews

Boost productivity with Webex Suite, an all-in-one, AI-powered collaboration platform for hybrid work. Securely manage meetings, calling, events, and more in one place.

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Webex Events & Webinars

1,085 reviews

Webex Events (formerly Socio) powers flexible, end-to-end virtual, in-person and hybrid event experiences—from multi-track conferences to tradeshows to networking events.

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Smartlook

874 reviews

Smartlook is a tool designed to record the screens of real users on your website. It allows users to see what visitors clicked with their mouse, what they filled into a form field, where they spend most of their time, and how they browse through each page.

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Slido

807 reviews

Slido is an audience interaction platform for meetings and events. It allows event organisers to share presentations with their audience in real-time, crowdsource the best questions for Q&A or get instant feedback via live polls.

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Webex Calling

648 reviews

Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.

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Cisco Duo

632 reviews

Duo is a cloud-based access security platform built to protect access to any application, from any device. Duo’s passwordless authentication, single sign-on (SSO) and user-friendly multi-factor authentication make secure logins easy for users, reducing friction to their workflow.

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Splunk Enterprise

434 reviews

Splunk is a software platform for machine data that enables customers to gain real-time Operational Intelligence.

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Splunk AppDynamics

375 reviews

An application performance management solution that monitors every line of code to help resolve application issues, make user experience improvements, and monitor application performance.

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Cisco Secure Client

349 reviews

Cisco AnyConnect Secure Mobility Client is a comprehensive endpoint security solution that provides secure and seamless remote access to corporate networks for users across various devices and platforms. By integrating advanced VPN capabilities with robust security features, AnyConnect ensures that employees can connect to enterprise resources from anywhere, maintaining productivity without compromising security. Key Features and Functionality: - Secure VPN Access: Supports SSL and IPsec IKEv2 protocols, offering encrypted connections for remote users to access corporate resources securely. - Broad Platform Support: Compatible with multiple operating systems, including Windows, macOS, Linux, iOS, Android, and Chrome OS, facilitating diverse device connectivity. - Always-On Intelligent VPN: Automatically selects the optimal network access point and adapts tunneling protocols to ensure continuous and efficient connectivity. - Endpoint Compliance and Posture Enforcement: Integrates with Cisco Identity Services Engine (ISE) to assess device compliance and enforce security policies across wired, wireless, and VPN environments. - Network Visibility Module (NVM): Provides detailed insights into endpoint application usage and network behavior, aiding in the detection of anomalies and potential threats. - Web Security Integration: Offers built-in modules for web security, either through on-premise Cisco Web Security Appliance or cloud-based Cisco Cloud Web Security, protecting users from web-based threats. - Per-App VPN: Allows administrators to specify which applications can access the VPN, enhancing security by limiting exposure to corporate resources. Primary Value and User Solutions: Cisco AnyConnect Secure Mobility Client addresses the critical need for secure, reliable, and user-friendly remote access in today's mobile and diverse work environments. By providing a unified security solution that encompasses VPN access, endpoint compliance, and network visibility, AnyConnect enables organizations to: - Enhance Security Posture: Implement consistent security policies and compliance checks across all devices and connection types, reducing the risk of data breaches and unauthorized access. - Improve User Productivity: Offer seamless and uninterrupted access to corporate resources, allowing employees to work efficiently from any location without technical hindrances. - Simplify IT Management: Utilize a single client to manage multiple security services, streamlining deployment, monitoring, and maintenance processes for IT administrators. In summary, Cisco AnyConnect Secure Mobility Client delivers a robust and integrated approach to secure remote access, ensuring that organizations can maintain operational continuity while safeguarding their digital assets.

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Cisco Reviews

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Profile Name
Star Rating
17552
7871
1740
363
209
Rahul S.
RS
Rahul S.
Management Information System ExecutiveMid-Market (51-1000 emp.)
11/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Flexible Cloud Calling and Strong Admin Tools, but Migration and Pricing Take Planning

I like the flexibility of being able to use the same business number across desktop, mobile, and desk phones. Features such as call handoff and device switching make it much easier to stay reachable when I’m moving between locations, without having to constantly think about which device I’m on. The Microsoft Teams integration is also a helpful addition for organizations that already depend on Teams for day-to-day work. On the administration and reliability side, the platform stands out as well. Control Hub gives a centralized place to manage users, devices, and calling configurations, which simplifies ongoing maintenance and changes. The business continuity options are valuable too, since they help keep communication available during network or infrastructure disruptions. I’ve also found the newer AI features—especially call summaries and action items—useful for tracking conversations and follow-ups without needing to manually document everything.
Rahul S.
RS
Rahul S.
Management Information System ExecutiveMid-Market (51-1000 emp.)
11/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Strong AI and Unified Agent Desktop, But Customization and Add-On Costs Add Up

One thing I really appreciate is how it helps maintain context when a customer moves between different support channels or gets transferred to another agent. With interaction history and customer information available in a unified agent desktop, customers don’t have to repeat themselves as often, and agents can pick up the conversation without losing momentum. The CRM integrations are also helpful, since they make it easier to pull relevant business information into the support process at the right time. The AI capabilities are another major strength. Real-time response suggestions, automatic interaction summaries, and AI-powered quality analysis can cut down on the administrative work agents typically face after conversations. I also find the supervisor insights valuable for spotting recurring customer issues and getting a clearer view of where the support team needs improvement.
Rahul S.
RS
Rahul S.
Management Information System ExecutiveMid-Market (51-1000 emp.)
11/07/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Flexible Event Platform with Powerful Networking, Reporting, and CRM Integrations

I like the flexibility it offers for organizing different types of events. Features such as branded registration pages, multi-track agendas, ticketing, and customizable event spaces make it possible to build a more complete experience, rather than simply hosting a live presentation. The networking and reporting capabilities also stand out to me. Attendee profiles, private networking, sponsor engagement, and detailed event reports help organizers understand what people actually did during an event—not just how many people attended. I also appreciate the CRM integrations, which make it easier to carry event data into follow-up activities.

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Phone:
847-678-6600
HQ Location:
San Jose, CA

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What is Cisco?

Cisco delivers the critical infrastructure to help organizations thrive in the AI era. By fusing networking, security, observability, and collaboration, we power how people and technology work together.

Details

Year Founded
1984
Ownership
NASDAQ:CSCO
Website
www.cisco.com