circuly powers all the standard subscription operations we need (payments, invoicing, communication, and customer portal), but what we value most is its flexibility to adapt to our unique business model. Our subscription lets families swap toy boxes every 90 days, keep toys their children love, and pay a small fee for early swaps. With circuly, all of that just works in the background. Every operational detail behind these options — whether it’s charging the swap fee, tracking which toys come back, or adjusting the subscription and price in case of extensions — is handled automatically by circuly. The system charges automatically if toys are missing, keeps our stock up to date, and handles swaps smoothly. It feels like the software was built for us, not the other way around. circuly makes it possible for us to run Tribu Box the way we imagined it.

Our experience with Circuly has been notably positive in several key areas that are crucial for our operations. Firstly, the implementation process was seamless and straightforward, allowing us to integrate their solutions into our operations with minimal disruption. This ease of implementation significantly expedited our adoption process. Additionally, the API offerings from Circuly are robust and flexibile. The APIs have enabled us to create a more connected and efficient digital ecosystem, facilitating data exchange and enhancing our operational capabilities. Moreover, the responsiveness and effectiveness of their support team in the face of challenges have been very good. Whenever we've encountered bugs or issues, the follow-up from the Circuly team has been swift and efficient, ensuring minimal impact on our operations.

Lots of great features are already live and in place but constant improvement of those features plus launch of new ones. Not only is our feedback extremely valued but even more so: feature requests are appreciated and often implemented. It really feels like growing together