I really appreciate how helpful our CSM, Tevin, is whenever I reach out to him with any Chili Piper questions. I like how easy it is to set up different round robin links, and the functionality to automatically create Leads/Contacts and add Leads/Contacts to campaigns in Salesforce.

I like Chili Piper's simple UX. Probably the best thing about Chili Piper is the support. Our CSM has been excellent as a business partner. After the person who originally implemented Chili Piper left the business, I had to take it over. Our CSM still meets with me weekly to troubleshoot our logs and ensure everything's working well. If it's not, she fixes it. This support has been invaluable. I honestly like the product a lot. The system is simple, and the implementation was not complex. Integration with HubSpot and form shortener for ZoomInfo works well together. Chili Piper handles complex workflows which our previous native HubSpot routing could not support.

Ease of use and small learning curve - there is a lot you can do and once you sort through it all, it's easy to scale. Having our CSM Tevin jump in to ask questions and teach different options to accomplish what we want was extremely helpful. Our sales team had been using Chili Piper, but we wanted to add an instance for our Field Marketing team to use it onsite at conferences and trade shows to bridge the gap from marketing & sales and make it easy for post-event follow-up. Tevin offered a number of options and help build it out with us in demo and manage the nitty gritty testing for us!