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CareSmartz360

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65 reviews
  • 2 profiles
  • 8 categories
Average star rating
4.8
Serving customers since
2016
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CareSmartz360 Reviews

Review Filters
Profile Name
Star Rating
58
6
1
0
0
JB
Julie B.
02/24/2026
Validated Reviewer
Review source: Organic

Would Recommend!!

Having the caregiver app and the client portal makes everything very efficient.
Erin G.
EG
Erin G.
01/04/2026
Validated Reviewer
Review source: Organic

Comprehensive, User-Friendly 'One Stop Shop'

I really like the 'one stop shop' aspect of CareSmartz360, as it incorporates all aspects of what I need from an EVV program such as payroll, billing, scheduling, reporting, and timekeeping all under one roof. The initial setup process was excellent, with comprehensive and user-friendly training led by an actual human virtually, paced comfortably over a six-week timeframe. We also use the app both for our employees and internally, and I can't think of any areas needing improvement.
MARCUS S.
MS
MARCUS S.
Aim Up - Always Compete - Never Complain - Don’t Rush
11/19/2025
Validated Reviewer
Review source: Organic

Revolutionized Scheduling with Seamless Features and Stellar Support

The scheduling tool – it’s an absolute game-changer. Real-time availability, drag-and-drop shifts, automatic conflict alerts, and open-shift broadcasting have eliminated scheduling headaches and dramatically reduced no-shows and overtime.

About

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HQ Location:
Pittsford, New York

Social

@netsmartztweets

What is CareSmartz360?

CareSmartz360 is a leading enterprise home care software partner, built to help agencies simplify operations, stay compliant, and scale with confidence. Founded in 2016, CareSmartz360 is purpose-built for the realities of modern home care. It brings real-time visibility, connected workflows, and secure, HIPAA-compliant infrastructure into a single platform—helping agencies eliminate operational silos, improve data accuracy, and run more predictable, efficient operations. More than just software, CareSmartz360 partners with agencies to reduce risk, protect revenue, and support long-term growth. By streamlining coordination across scheduling, EVV, billing, and workforce management, it helps prevent missed visits, billing gaps, and compliance issues before they impact performance. Trusted by 1,000+ agencies across North America, CareSmartz360 supports complex multi-payer environments—including Medicaid, VA, LTCI, and private pay—enabling organizations to standardize processes, reduce manual effort, and operate with greater clarity and control as they scale.

Details

Year Founded
2016