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Call Box

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4.3 out of 5 stars
92 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.3
Serving customers since
1988

Profile Name

Star Rating

61
21
6
2
2

Call Box Reviews

Review Filters
Profile Name
Star Rating
61
21
6
2
2
Verified User in Automotive
AA
Verified User in Automotive
08/07/2015
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Good for call tracking, not so good on reporting.

|Call Box
I like the new feature that includes descriptions of what happened during the course of a phone call. Sometimes the descriptions have been a little inaccurate (human error), but for the most part they have been very useful. I also like the ability to listen back to a variety of phone calls.
John "J.D." D.
JD
John "J.D." D.
Corporate Management for Don Jenkins Automotive Group
08/07/2015
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Century Interactive and Car Wars

|Call Box
In the past a lot of the staff were saying I called them on my cell phone, now they can enter their cell number in the system, and make the calls. One hurdle down for the management. the staff can no longer say I made X amount of calls to all my customers, their is now report that shows how many of the call were actual Live Conversations with the customers, removing the smoke from the call attempts. Over all the best Phone system interaction with a CRM tool out there..
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
08/07/2015
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great service

|Call Box
The rep are very responsive to all inquiries.

About

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HQ Location:
Dallas, Texas

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What is Call Box?

Call Box is a comprehensive telecommunications company specializing in innovative communication solutions for businesses. Leveraging advanced technology, Call Box offers services designed to enhance customer interactions and streamline communication processes, ultimately boosting business efficiency and client satisfaction. Their solutions include advanced call tracking, monitoring, and analytics tools that empower businesses to improve their customer service and marketing strategies based on data-driven insights.

Details

Year Founded
1988
Website
callbox.com