Serving over 300,000 users and managing more than 400,000 equipment assets across five countries, Caction is an operations excellence platform built to transform multi-site, manual operations into a unified and high-performing operations hub. To help companies streamline their jobs and enhance team collaboration, Caction consolidates functions such as job scheduling, real-time field updates, digital forms, productivity tracking, preventive maintenance planning, asset management, parts management, customer issue tracking, and project dashboards into a single platform.
In addition, Caction is powered by cutting-edge tools like Microsoft Power BI and AI-enabled tools, turning the daily operational data your team enters into clear, visual insights — from team performance, customer rating and predictive maintenance trends.
Streamline Operations: Master Job Schedule, Automated Job Creation, Task Checklist, Job Alert, Job Reminder, Real-Time Update, Asset Inventory Updates, Asset Service History
Digitalise Work Processes: GPS-Based Geofenced Check-In/Check-Out, Digital Service Form, Digital Signature, Offline Mode
Unlock Business Insights: Mean Time To Repair (MTTR), Mean Time Between Failures (MTBF), Asset Portfolio, Task Response Performance, First-Time Fix Rate, Average Job Duration, Customer Rating Trend