- It is an easy-to-use platform - It is very intuitive - The service from the implementation team provides good support throughout the process.

We like the integration with Hubspot, the ability to see multiple channels in a single inbox.

The tool allows for efficient automation of customer service, with a customizable conversational flow that is easy to implement. Its interface is intuitive, which facilitates adoption by the sales team. Integration with external platforms and the ability to conduct A/B testing within the flow are also significant advantages.