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Atlassian

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31,885 reviews
  • 33 profiles
  • 47 categories
Average star rating
4.4
#1 in 30 categories
Grid® leader
Serving customers since
2002
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Atlassian Reviews

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Profile Name
Star Rating
20234
9365
1750
347
190
Sree K.
SK
Sree K.
SDET | Selenium Java, API Testing, Performance Testing | Optimizing QA for Scalable Solutions
08/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite

Clear Roadmap Visibility and Organized Ideas in One Place

I haven’t used it as extensively as Jira Software, but I have used it to get visibility into upcoming features, product ideas, and how different initiatives are being prioritized. It gives me a much clearer picture of what’s being planned before development even starts. What I like most is that everything is organized in one place. Rather than having feature requests scattered across emails and separate documents, the ideas, comments, priorities, and supporting context are all available together. As someone on the QA team, this helps me understand the reasoning and background behind a feature before it ever reaches the sprint. It’s also helpful that it connects well with the Atlassian ecosystem, so moving from an approved idea to actual development work feels natural and straightforward.
Sree K.
SK
Sree K.
SDET | Selenium Java, API Testing, Performance Testing | Optimizing QA for Scalable Solutions
08/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite

Clear Ticket Visibility and Smooth Communication in Jira Service Management

I’ve mostly used Jira Service Management from the requester side to raise IT-related tickets and track them through to resolution. Overall, the process is straightforward: I can submit an issue, attach screenshots when needed, and monitor the status without having to chase updates through email. What I appreciate most is the visibility. I can always see whether a ticket is waiting for approval, assigned to someone, in progress, or completed. When I need software access, hardware, or general help from the IT team, everything goes through one place, which helps ensure nothing gets missed or lost. The notifications are helpful as well, since I know when someone has updated the ticket or when they need more information from me. It makes communication smoother and a lot easier to manage.
Sree K.
SK
Sree K.
SDET | Selenium Java, API Testing, Performance Testing | Optimizing QA for Scalable Solutions
08/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite

Loom Makes Bug Reports and Walkthroughs Fast, Clear, and Effortless

|Loom
I started using Loom mainly because explaining certain issues over a call or in a long email isn’t always practical. Recording a quick screen video with my voice is much faster and more straightforward. When I find a bug, I can show exactly how to reproduce it, what I expected to happen, and what actually happened instead. Developers usually understand the issue much more quickly after watching the recording. I’ve also used Loom to explain testing scenarios, share automation results, and do small walkthroughs for teammates. I like that I can record, copy the link, and send it right away without worrying about uploading large video files. Overall, it saves a lot of back-and-forth and helps avoid misunderstandings.

About

Contact

Phone:
+61 2 9262 1443
HQ Location:
Sydney and San Francisco

Social

@Atlassian

What is Atlassian?

Atlassian unleashes the potential of every team. Our software development, service management, and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, BMW, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Learn more about our products, including Jira, Confluence, and Jira Service Management, at https://atlassian.com.

Details

Year Founded
2002
Ownership
NASDAQ:TEAM