Aquient is a leading digital customer experience agency specializing in delivering real-time, personalized, cross-channel experiences by leveraging data and technology. Founded in 2018 and headquartered in Singapore, with a presence in Thailand, the Philippines, and Australia, Aquient has rapidly grown to become one of the fastest-growing Salesforce Marketing Cloud consultancies in Southeast Asia. The company focuses on improving customer acquisition, conversion rates, and retention by providing targeted and personalized customer experiences across all channels.
Key Features and Functionality:
- Digital Optimization and Personalization Services: Aquient offers comprehensive services that enhance digital marketing effectiveness through data-driven strategies and personalized customer engagement.
- Salesforce Expertise: As a Salesforce Gold Consulting Partner, Aquient provides multi-cloud strategy and deployment, ensuring seamless integration and optimization of Salesforce solutions.
- Customer Experience Design: The company employs interdisciplinary teams skilled in customer experience design, data science, machine learning, marketing technology, and CRM to create seamless digital touchpoints.
- Managed Solutions: Aquient offers managed solutions that help clients efficiently manage projects, avoid unprofitable engagements, and improve customer satisfaction.
Primary Value and Solutions Provided:
Aquient's primary value lies in its ability to help brands create value from their technology investments by engaging more effectively with prospects and customers. By bringing together Asia’s top digital marketing experts and an experienced operational team, Aquient enables brands to quickly and effectively build organizational capability and maximize digital marketing effectiveness and return. This approach accelerates return on investment and customer satisfaction by delivering targeted and personalized customer experiences across all channels.