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Amadeus

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131 reviews
  • 12 profiles
  • 12 categories
Average star rating
4.3
#1 in 1 categories
Grid® leader
Serving customers since
1987

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Amadeus Central Reservations System

17 reviews

The Amadeus Central Reservations System (CRS) is a comprehensive, cloud-based platform designed to centralize and streamline hotel reservation and distribution processes. It enables hotels to manage availability, rates, and inventory across multiple properties and distribution channels from a single, intuitive interface. By integrating with various booking platforms, including online travel agencies (OTAs), global distribution systems (GDS), and direct hotel websites, Amadeus CRS enhances operational efficiency and maximizes revenue potential. Key Features and Functionality: - Centralized Management: Offers a unified dashboard for real-time control over room availability, rates, and inventory across all properties. - Expansive Distribution Reach: Integrates seamlessly with a wide range of distribution channels, including OTAs, GDS, and metasearch platforms, ensuring broad market visibility. - Advanced Revenue Management: Provides tools for dynamic pricing strategies, allowing hotels to adjust rates based on demand, seasonality, and market conditions. - Guest Profile Management: Captures and manages detailed guest information, enabling personalized services and targeted marketing campaigns. - Comprehensive Reporting and Analytics: Delivers in-depth performance insights through interactive dashboards, facilitating data-driven decision-making. Primary Value and Solutions Provided: Amadeus CRS addresses the complexities of hotel reservation management by offering a centralized solution that enhances operational efficiency, reduces the risk of overbooking, and ensures consistent rate distribution across all channels. Its expansive distribution capabilities increase market reach, while advanced revenue management tools empower hotels to optimize pricing strategies. By integrating guest profile management, the system also enables personalized guest experiences, fostering loyalty and driving repeat business. Overall, Amadeus CRS provides a scalable and flexible platform that supports hotels in maximizing revenue and delivering exceptional guest services.

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Star Rating

82
31
15
3
0

Amadeus Reviews

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Profile Name
Star Rating
82
31
15
3
0
Verified User in Leisure, Travel & Tourism
CL
Verified User in Leisure, Travel & Tourism
03/25/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Amadeus: User-Friendly Software with Easy Ticketing

amadeus is the user friendly software and issue ticket easily
Zarah Faith C.
ZC
Zarah Faith C.
02/27/2026
Validated Reviewer
Review source: Organic

Lots of Interesting Codes That Keep You Engaged

Lot's of codes and I find it interesting.
Gurleen K.
GK
Gurleen K.
--
02/27/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Reliable, Powerful Real-Time Booking with Amadeus

What I like best about Amadeus is how reliable and powerful it is once you get used to it. It gives you real-time access to flights, fares, availability, and rules, which makes planning and booking much faster and more accurate. I also like that it offers multiple options in one place, so you can easily compare routes, prices, and schedules without switching systems. Another big plus is its flexibility. You can handle complex itineraries, changes, reissues, and special requests smoothly, which is especially helpful when dealing with customers who need quick solutions. Overall, Amadeus feels like a solid, professional tool you can trust during busy days—it may have a learning curve, but once mastered, it really improves efficiency and confidence in your work.

About

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HQ Location:
Madrid, Spain

Social

@amadeusitgroup

What is Amadeus?

Amadeus is a leading technology company that provides advanced solutions for the travel and tourism industry. Specializing in software and IT services, Amadeus offers a comprehensive range of products that facilitate airline reservation systems, hotel management, travel agency operations, and more. Their innovative platform helps businesses optimize operations, enhance customer experiences, and drive growth in a rapidly evolving market. For more information, visit their website at https://amadeus.com.

Details

Year Founded
1987
Ownership
AMS.MC
Website
amadeus.com