Adapt IQ is a Salesforce Summit Partner specializing in delivering transformative projects across the Salesforce Customer 360 Platform. With a team of over 100 certified experts and a 5-star customer satisfaction rating, Adapt IQ offers tailored solutions that help businesses enhance customer experiences, improve operational efficiencies, and empower their workforce with advanced tools.
Key Features and Functionality:
- Sales IQ: Pre-configured industry best practice lead and opportunity processes, accompanied by key reports and intuitive dashboards, enabling businesses to place customers at the center of their sales strategy.
- Service IQ: Efficient case management processes, live agent workflows, knowledge bases, and integration with key ISV plug-ins, providing customers with a seamless and connected service experience.
- Marketing IQ: Utilization of data to create personalized customer relationships through proactive messaging with the right content at the right time.
Primary Value and Solutions Provided:
Adapt IQ empowers organizations to fully leverage the Salesforce platform, facilitating increased sales, enhanced customer experiences, and optimized operational efficiency. By offering customized solutions and expert guidance, Adapt IQ enables businesses to achieve their strategic objectives and drive growth.