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Acknowledgement Ltd
2 reviews
- 1 profiles
- 1 categories
Average star rating
5.0
Serving customers since
2018
Acknowledgement Ltd Reviews
AM
Verified User in Marketing and Advertising
Excellent customer service tool
Malcolm is exceptionally easy to use, with a very simple interface that allows anyone, regardless of technical knowledge, to add and update content. It's also highly functional, with a very intelligent search, that allows end users to access the most relevant information quickly. The front end is very attractive out of the box. It also has a lot of useful integrations including payment and authentication.
AM
Verified User in Marketing and Advertising
Beautifully Presented Modern Customer Self-service Portal
What I like about Malcolm is everything! Setting up a customer self-service portal is extremely easy, and the way the portal is presented is stunning. My customers have all been very impressed with it, and I have reduced over 50% of the time I spent resolving minor issues for clients.
About
What is Acknowledgement Ltd?
Acknowledgement Ltd is a company that specializes in providing customer support solutions through its platform, Malcolm! The platform is designed to help businesses streamline their customer service and support functions by offering an array of features such as knowledge management, process automation, and interactive guides. With its user-friendly interface, Malcolm! empowers organizations to enhance customer engagement and improve support efficiency.
Details
Year Founded
2018
Website
malcolm.supportHunting for software insights?
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