Products

Engage WFM manages your historical data and selects the appropriate method to provide an accurate and realistic workforce forecast for your call center and calculates requirements in a multi-skilled environment, avoiding repetitive analytical simulations.

SWEET! is a call accounting software that provides you with information to make choices for your business with in-depth reporting on incoming, outgoing, and internal calls.

rostrvm Manager is an enterprise reporting, agent analytics and mangement application for call centers and the back office.

VPI Capture is a call and screen data interaction recording solution that can record your multimedia interactions with a range of network configurations, TDM and VoIP telephony enviroments, across multiple locations.

Case Manager is an accounts receivable and debt collection management solutions. The product helps you manage a large groups of contact centre agents in order to execute accounts receivable workflow processes. The system allows you to customize data, user interface, functionality, web view actions, workflow processes and much more. Case Manager gives you flexibility yet provides an easy to use agent interface. The system is tried and tested in environments dealing with hundreds of thousands

FLOW

Gauge your contact center agents performance in real-time with NovelVox Contact Center Wallboards. Monitor and motivate agents with intuitive display of KPIs and relevant data for a guided move. Enable the supervisor or team lead to control performance and take immediate actions on data breach. From individual agent status to seat plan at glance, the gamified wallboards from NovelVox have everything that improves FCR and reduces AHT. Supervisors can monitor the number of calls dropped, rout

Tomato.ai is an AI-powered software solution designed to enhance voice communications, particularly in call center environments. Its primary focus is on improving the clarity and intelligibility of offshore agents' speech through real-time accent softening and noise cancellation. By utilizing advanced generative AI technology, Tomato.ai ensures that agents' voices are clearer and more understandable to customers, thereby enhancing overall communication effectiveness.

Razor automatically traverses your entire IVR and provides an interactive map detailing current CX operations. With up-to-date documentation and a clear understanding of the existing configuration, users can easily identify areas for improvement and work together to design and implement changes at pace.

Staflexx is a smart workforce management app designed specifically for hospitality businesses. It simplifies employee scheduling, time and attendance tracking with geolocation and QR code clock-in/out, leave management, and internal communication. The app offers real-time shift notifications, digital document management, and seamless shift change handling to help restaurants, hotels, and cafés improve operational efficiency and enhance team connectivity.

Clarity Multi Medical provides an end-to-end integrated software platform for the running of multiple location clinics. Clarity Multi Medical's key functionality includes Appointments, Point of Sales, Calendar, CRM, Tasks, Reporting, Communications and Quality Control. By having a single integrated system, Clarity can provide management with real-time and accurate data.

MedHOK is the industry's first and only Unified Payer Platform that unifies and makes actionable members' medical and pharmacy history, appeals and grievances, enrollment data, interventions, claims, communications, and every interaction with the plan, provider, or business partner into one system that spans the entire enterprise.

Wambi is a gamified-digital employee performance system powered by real-time patient feedback. Through recognizing compassionate care and empowering individual care providers, Wambi facilitates behavioral change and real-time service recovery, while rewarding outstanding care.

MAXIMS Bed Management simplifies and saves time on patient admission, discharge and transfer. It works in real time and caters for the needs of clinicians and bed managers. Information is easy to access and is provided on lists and graphical ward views that show where each patient is by ward, bay and bed.

T6 is now in use at Level 1 and Level 2 trauma centers across the US as an EHR-independent iOS software application on Apple iPads®

Our user friendly service requesting platform uses a powerful search engine and the ability to easily order multiple services with just a few clicks reducing your overhead. The solution uses robust logic to automatically assign tasks in a complex, high volume enterprise operation.

Monitor & control moving pieces of your Hospital easily.

Health Catalyst has thoughtfully developed a range of products, applications, and services that address a system's needs no matter its level of sophistication in analytics. Health Catalyst has a set of products that is optimized for the healthcare organization's environment and scalable to meet future analytics needs. Health Catalyst develops and deploys solutions targeted to a specific healthcare clinical and operational outcomes.

Tirupati International is hospital management software, based in India.

Versus Advantages Clinic is a patient flow management solution that provides information on patient waiting time, patient and room status.