Products

SWEET! is a call accounting software that provides you with information to make choices for your business with in-depth reporting on incoming, outgoing, and internal calls.

rostrvm Manager is an enterprise reporting, agent analytics and mangement application for call centers and the back office.

Engage WFM manages your historical data and selects the appropriate method to provide an accurate and realistic workforce forecast for your call center and calculates requirements in a multi-skilled environment, avoiding repetitive analytical simulations.

The KnoahSoft Harmony™ Workforce Optimization software suite gives contact centers the ultimate in workforce optimization functionality and flexibility with the best total cost of ownership (TCO) profile in the market.

Handle all your channels in one system with pure OMNI-channel support. Get a full 360° view of all your customers communication, including complete history. Have chat bots working side by side with your agents with seamless transfers and full history

Tomato.ai is an AI-powered software solution designed to enhance voice communications, particularly in call center environments. Its primary focus is on improving the clarity and intelligibility of offshore agents' speech through real-time accent softening and noise cancellation. By utilizing advanced generative AI technology, Tomato.ai ensures that agents' voices are clearer and more understandable to customers, thereby enhancing overall communication effectiveness.

Razor automatically traverses your entire IVR and provides an interactive map detailing current CX operations. With up-to-date documentation and a clear understanding of the existing configuration, users can easily identify areas for improvement and work together to design and implement changes at pace.

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Gauge your contact center agents performance in real-time with NovelVox Contact Center Wallboards. Monitor and motivate agents with intuitive display of KPIs and relevant data for a guided move. Enable the supervisor or team lead to control performance and take immediate actions on data breach. From individual agent status to seat plan at glance, the gamified wallboards from NovelVox have everything that improves FCR and reduces AHT. Supervisors can monitor the number of calls dropped, rout

Staflexx is a smart workforce management app designed specifically for hospitality businesses. It simplifies employee scheduling, time and attendance tracking with geolocation and QR code clock-in/out, leave management, and internal communication. The app offers real-time shift notifications, digital document management, and seamless shift change handling to help restaurants, hotels, and cafés improve operational efficiency and enhance team connectivity.

MedStar HIS is a comprehensive End 2 End Hospital Management solution for your healthcare business. It provides capabilities to address the multiple aspects of Hospital Services Management and Clinical Management.

iceApple is a comprehensive web based ERP software solution for hospitals and laboratories associated with several collection centers to increase productivity and profitability..

The Attune HIS offers you the operational visibility that can make all the difference between running a hospital and running a hospital profitably and a solution that can integrate all your departments Ð from pharmacies, diagnostic labs, imaging units to branches and collection centres spread across different geographic locations giving you a look at your business.

Monitor & control moving pieces of your Hospital easily.

Kranium is a standards-based, state-of-the-art, comprehensive, modular and integrated information management system (HMIS) & EMR for healthcare establishments, addressing all critical areas of healthcare activity.

Our user friendly service requesting platform uses a powerful search engine and the ability to easily order multiple services with just a few clicks reducing your overhead. The solution uses robust logic to automatically assign tasks in a complex, high volume enterprise operation.

Abacus works closely with payers, providers, and other healthcare companies to deliver best-in-class data management capabilities.

LimsLink is a laboratory integration solution that reduces errors and costs associated with manual data management in any laboratory by ensuring that laboratory results and sample information are accurately and efficiently transferred in real time between instruments, instrument data systems and informatics systems such as LIMS, ELN, LES, SDMS, DMS, SAP, etc.

Calibration helps laboratories maintain a thorough, consistent and fully documented calibration program that integrates calibration activities with day to day activities in the lab. Calibration is a comprehensive instrument calibration solution that automates many of the activities required for scheduling, executing, documenting and controlling laboratory instrument calibrations. Laboratories are able to reduce the administrative overhead surrounding instrument calibrations while increasing thei

The iLab out-of-the-box Connectors can improve the efficiency of data management between enterprise systems and the laboratory enabling these systems to fully meet laboratory requirements without requiring costly and time consuming modifications. The iLab out-of-the-box Connectors are commercially supported interfaces that simplify the process of connecting laboratory instruments and systems with Document Management Systems (DMS) and Scientific Data Management Systems (SDMS) such as SharePoint,