Products

Meet Kaily, your AI teammate who gets things done. Kaily is a conversational AI agent that resolves, assists, and acts across industries, working alongside your team to keep business moving. Kaily isn’t just another chatbot. Whether it’s answering emails, managing multi-channel queries, booking demos, or following up with leads, Kaily takes care of the busywork so your team can focus on what matters most. Why teams hire Kaily ✔ Resolves, assists, and acts, not just chats ✔ Multilingual and brand

HelpDesk by Portali.Space is a multi-tenant SaaS ticketing system built for customer support teams in Europe. It ships with five languages out of the box — Slovak, Czech, English, German and Spanish — and is fully GDPR-compliant with EU data residency. Inbound email becomes a ticket automatically, and replies thread correctly thanks to RFC-compliant email threading with sender anti-spam policies. SLA policies respect business hours, pause automatically while you wait for the customer, and escal

At saasgenie, we help organizations worldwide modernize their ITSM and CX operations faster. As certified partners of Freshworks, Intercom, Halo, Rocketlane, Zoom, and more, we offer end-to-end consulting and implementation services — from strategy to rollout. Our services include: 1) ITSM or Helpdesk Tool Evaluation 2) Product Evaluation – Personalized Demos and POCs 3) End-to-End Implementation Services 4) Data Migration Services 5) Apps and Integrations Powered by our pr

The platform helps to identify messages requiring immediate reaction. With SemanticForce Omnichannel Helpdesk reply and engage across 50+ channels including social networks, messengers, app stores as well as review sites and forums within a single window. Scale with AI.

SupportBox is an excellent helpdesk tool that lets you easily connect all your customer communication channels — email, phone, live chat, and social media — in one organized place. Everything you need is clearly laid out and easy to manage. Smart AI agents help simplify your work, and SupportBox prides itself on providing outstanding customer support.

CC4Teams is an AI-powered Omni-Channel Customer Contact solution built for Microsoft Teams. It helps organizations manage customer conversations across Voice, Email, WhatsApp, and WebChat from one connected Microsoft Teams environment. Designed for service, support, sales, helpdesk, and customer-facing teams, CC4Teams brings intelligent routing, queue management, AI Agents, CRM integration, reporting, recording, and supervisor tools together in one solution. Agents can work from the Teams envir

AllSafe IT offers managed IT services & consulting support in Los Angeles, CA, and the nearby regions. We enable small to mid-sized businesses to excel in the digital era. AllSafe IT has a successful history of delivering all-encompassing local IT services. Our managed IT services professionals provide 24/7 server and network security, cloud solutions, IT infrastructure, helpdesk desktop support, proactive maintenance, VOIP solutions, virtual CIO services, and more. By prioritizing preventio

InsertChat is a cutting-edge SaaS application designed to revolutionize customer service and engagement for businesses. It seamlessly integrates the formidable AI capabilities of ChatGPT with your business data, offering a customized AI chatbot solution. This powerful combination allows businesses to fully harness their data sources, such as website content, helpdesk information, knowledge bases, documents, YouTube videos, podcasts, and more, to provide intelligent and accurate responses to both

Sysgem Self-Service Password Reset solves the problem of end-users forgetting their Windows login passwords and having to ask the helpdesk or the system administrator to reset it. Users can reset their own passwords after correctly replying to security questions with answers that they have previously defined themselves.

Landpark Helpdesk provides tools fo helpdesk management and incident resolution.

Qconic is a simple, affordable helpdesk app tailored for small and medium-sized businesses. It transforms shared inboxes (like info@yourcompany.com) into an organized ticket system, enriched with AI-assisted features such as smart reply suggestions, sentiment analysis, and summarization. Teams benefit from easy setup, transparent workflows, powerful search and filtering, and fair pricing regardless of user count.

Managing everyday IT admin tasks and monitoring the security of your network We have a dedicated team of Heroes that utilise their superpowers to ensure that tough situations do not occur. Prevention is better than cure, however technology issues can sometimes be inevitable. That’s why we strive to ensure minimal downtime in out of office hours so that you and your company remain unaffected. WHY WORK WITH HELPDESK HEROES HelpDesk Heroes IT Company are based in London SE1 giving you local onsite

Bid Helpdesk is a fast-response service that brings the experience and expertise of a corporate in-house bid team to small and medium enterprises. We develop compelling, competitive and compliant responses to RFPs, RFTs and other sales opportunities. Bid Helpdesk can manage registration and positioning on government procurement panels such as NSW SCM0020 and the Federal government's Digital Transformation Agency's marketplaces.

Village Helpdesk is a Support-as-a-Service that provides augmented customer care and support services for growing startups and tech companies around the globe Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service. We offer: • 10 years of experience; • 1000+ professionals on the team; • 200+ clients worldwide; • 42 operational languages; • PC

Patchdesk Helpdesk is software for bug tracking and support, merging customer tickets and engineering issues into one workspace. Its shared inbox lets teams assign tasks, monitor SLA timers, use macros for consistent replies, and add internal notes for collaboration. Tickets can be turned into tracked bugs, ensuring seamless support and development workflows. The issue tracker uses unique identifiers that integrate with team chats and version control systems. A branded portal allows users to sub