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GuestReply AI is guest messaging software for short-term rental property managers. It reads each guest message that arrives in your property management system (PMS) and writes the reply, either as a draft for your team or sent on its own. It connects to Smily (formerly BookingSync), Lodgify, OwnerRez, Hostaway, Hospitable, Host Tools, Guesty and Hostify. Sign-up is self-serve. There's no demo or sales call. Setup has five steps: PMS, company, your properties, AI setup and free trial. What it does: - Writes replies from a knowledge base for each listing, plus a global knowledge base shared across all your properties. Each listing has 21 default fields, such as check-in time, Wi-Fi, house rules and parking. - Runs two ways. AutoPilot sends replies without approval. Draft mode (Co-Pilot) holds each reply for your team. AutoPilot can cover every listing or selected ones, and it can be off. You can also switch it off for a single conversation. - Replies in the guest's own language by default. You can fix one reply language for all guests instead. - Lets you set the tone: professional, friendly or casual. Reply length is short, medium or long. The reply delay runs from 1 to 60 minutes. - Passes on what it can't answer. Questions outside its information, and requests that need action, such as a cancellation, refund, rebook, complaint or cleaning, go to your team with a note listing the issues. Your team can get an escalation alert by email. - Shows New learnings: questions or missing details guests asked about, for you to review, edit and approve. - Offers early check-in for a fee. It checks availability and makes a payment link through your own Stripe account. It also finds 1-2 night gaps between bookings and offers the guests next to them a discount to extend. Pricing is per listing per month: $8 for listings 1-50, $6 for 51-200 and $4 from listing 201, with a $40 monthly minimum. The free trial runs 30 days, or 60 days for Smily, Hostaway and Guesty customers. GuestReply AI was built inside BookingHost, a property management company.
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AI host assistant for self-managing Airbnb hosts. Import Airbnb in about one minute with no required setup. Start in Copilot, where reply drafts wait for host review, then move trusted routines to Autopilot in plain language. Use it from WhatsApp, mobile or web. 21-day free trial with no card for every listing, then $9.90 per connected listing per month.
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Innspeed is an AI-powered guest communications platform built exclusively for independent and boutique hotels. It responds to guest enquiries across WhatsApp and email instantly, in your hotel’s own voice, 24 hours a day - without any additional staffing. The platform learns your property: your policies, your tone, your most common guest questions. Every response it sends feels personal and on-brand, not automated. Guests get instant answers whether they message at noon or midnight, and your team gets their time back. Key benefits: - 24/7 guest response coverage with no additional staffing cost - Instant replies across WhatsApp and email - Consistent, on-brand communication at every touchpoint - Frees your team to focus on the guest in front of them - Built for independent hotels Who it’s for: Independent and boutique hotels with 10–100 rooms looking to improve guest experience, reduce staff workload, and protect their review scores.
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