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Get all the info you need to understand what the user is experiencing, right from your helpdesk software. Bugpilot automates the collection of screenshots, steps to reproduce, user info, browser logs, and more.

Remote patient monitoring (RPM) is a data tracking telehealth tool that enables providers to monitor health information for patients with acute or chronic conditions on an ongoing basis

Nizlo is a remote monitoring and management platform for managed service providers and internal IT teams. It brings endpoint inventory, health monitoring, alerts, Windows patch workflows, scripts, automation, remote support, activity history, and reporting into one clear control plane.

HossCare is a connected care software platform for healthcare organizations. It supports Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Behavioral Health Integration (BHI), Principal Care Management (PCM), and other care programs. Features include EHR integration, connected-device data collection, patient monitoring dashboards, structured care workflows, documentation, reporting, compliance records, and Medicare billing support.

TechSavve RMM is remote monitoring and management with a built-in PSA for managed service providers and IT teams. It is self-hosted: install it on your own Linux server, or Windows for a small office, so customer data stays where you put it, or have DFWTechPros host it for you. Monitoring is agentless. One collector per customer site watches servers, PCs, Macs, network gear, hypervisors (vCenter, Hyper-V, Proxmox, KVM) and cloud accounts over WinRM, SSH, SNMP and their APIs, with nothing to install on each device. It includes alerting, automatic fixes, patching for Windows, Linux and macOS, remote access, a script library, reports, a customer portal, a password vault, and iPhone and Android apps. The PSA covers tickets with SLAs, time tracking and invoices, or links tickets to ConnectWise Manage, Autotask, HaloPSA and others. Every install includes a 30-day free trial.