HiO is the customer service rep and social media manager every small business deserves. Like your best business partner, HiO knows the context of your business - info on your website, past orders, your inventory in Shopify and Wix, and every customer conversation across socials and SMS. It brings it all into one place, drafts replies in your voice the moment an interaction arrives, and suggest the best opportunities for your business to thrive. No automations to configure. No templates to set