Workflow Automation
What is workflow automation?
Workflow automation designs and executes a series of repetitive business tasks based on business rules to reduce human interactions and increase productivity. Workflow is a series of tasks that has to be accomplished to achieve a business objective. Most businesses’ daily operations depend on repetitive tasks such as sending email verification, completing forms, and so on. When doing something repetitive, human errors may occur, for instance, the employee might email the wrong recipient with a similar name or forget to include the completed document. Human error is an inevitable problem for most business processes so companies use workflow management software and automation software to simplify the human interaction of a process. Workflow automation is performed using robotic process automation (RPA) software and is also referred to as RPA.